Insurance Administrator

PoloWorks; Cheltenham; On-site; GBP 24,000 - 26,000; Full time

Benefits offered by this job

Discretionary annual bonus

23 days annual leave

Hybrid working

Job summary

PoloWorks in Cheltenham is seeking an Assistant Technician to support processing and analysis of London Market Insurance underwriting data. You will help ensure accuracy, meet performance targets, and collaborate across teams to deliver high-quality outcomes for clients.

We value detail orientation, clear communication, and the ability to work independently while contributing to a collaborative environment. A discretionary bonus and generous leave are part of the package.

Qualifications

• Strong attention to detail with a focus on service excellence.
• Effective verbal and written communication skills.
• Ability to work independently while fostering teamwork.
• Basic understanding of the insurance market and regulations is desirable.
• Ability to interpret insurance documentation and data.

Responsibilities

• Process London Market Insurance underwriting data following established procedure guides.
• Analyse technical data and calculate technical transactions including limits, premiums and deductions.

Skills

Attention to detail

Communication

Independent work

Teamwork

Insurance knowledge

Interpret insurance docs

Job description

Description

Are you detail‑oriented and passionate about delivering exceptional service? We're looking for an Assistant Technician to support the processing and analysis of London Market Insurance underwriting data. In this role, you’ll play a key part in ensuring accuracy, meeting performance targets, and collaborating across teams to deliver high-quality outcomes for our clients.

Department: Underwriting

Location: Cheltenham

Compensation: £24,787 / year

If you’re ready to grow with a company that values PRIDE—Pioneering, Responsible, Inclusive, Delivery-focused, and Empowering—then we’d love to hear from you.

Key Responsibilities

• Process London Market Insurance underwriting data in accordance with established procedure guides.
• Analyse technical data and calculate technical transactions, including limits, premiums, and deductions.

Skills, Knowledge And Expertise

• Strong attention to detail with a focus on service excellence and client experience.
• Effective verbal and written communication skills.
• Ability to work independently while fostering teamwork and collaboration.
• Basic understanding of the insurance market, practices, and regulations is desirable.
• Ability to interpret insurance documentation and data, demonstrating foundational knowledge of relevant classes of business is desirable but not essential.

Demonstrates Behaviours Aligned To The PoloWorks PRIDE Values

• Pioneering – we don’t stand still
• Responsible – We do the right thing
• Inclusive – we all play a role
• Delivery Focused – we provide services we are proud of
• Empowering – we equip people to be their best

Benefits

As well as a competitive salary, discretionary annual bonus, and 23 days of annual leave (with the option to buy or sell up to 5 days using our Annual Leave Flex Benefit), you will also get an excellent benefits package, including flexible, hybrid working, life assurance, income protection, enhanced pension contributions, and occupational maternity and paternity pay.

You will also have access to company volunteering days, an employee assistance programme with retail discounts and savings, a generous employee referral scheme, regular sports and social events, and free Cheltenham bus travel.