Premium Optical & Hearing Assistant - Customer Experience

Leightons Opticians & The Hearing Care Partnership; Greater London; On-site; GBP 22,000 - 29,000; Full time

Benefits offered by this job

Work with premium products

Staff, family and friends discount

Bonus scheme

Medical cash plan

Ongoing training and development

High street discounts

24/7 GP access

Volunteering leave

22 days holiday pro rata + bank hols

Job summary

Leightons Opticians & The Hearing Care Partnership in Marlow is seeking an Optical & Hearing Assistant for a full-time role. You will greet customers, guide them through a premium eyewear and hearing care journey, and receive comprehensive training to support a high-quality service.

This position offers a competitive salary (£25,348 FTE) with a bonus scheme, 5-day week schedule, and perks such as staff discounts and ongoing training.

Qualifications

• Experience of providing great customer service, e.g. retail or hospitality.

Responsibilities

• Assist customers in selecting eyewear and hearing care products, delivering a tailored experience.
• Learn and use diagnostic tools with team support to provide informed service.

Skills

Customer service experience

Job description

Leightons Opticians & The Hearing Care Partnership in Marlow is seeking an Optical & Hearing Assistant for a full-time role. You will greet customers, guide them through a premium eyewear and hearing care journey, and receive comprehensive training to support a high-quality service.

This position offers a competitive salary (£25,348 FTE) with a bonus scheme, 5-day week schedule, and perks such as staff discounts and ongoing training.