Boutique Optical & Hearing Assistant: Delight Customers

Leightons-Opticians-and-Hearing-Care-1; Winchester; On-site; GBP 25,000 - 28,000; Part time

Benefits offered by this job

Bonus scheme

Staff discount on frames and products

Medical cash plan

Training and development via Leightons

High street discounts

GP access 24/7

Volunteering leave

22 days holiday pro rata plus bank hol

Job summary

Leightons Opticians and Hearing Care in Winchester is hiring an Optical & Hearing Assistant for a part-time schedule (3 days Week One, 4 days Week Two). You’ll welcome customers, help them choose designer eyewear and assist the wider team in delivering high-quality optical and audiology care, with full training provided.

The role focuses on delivering exceptional customer service, building relationships, and supporting a premium shopping experience.

Qualifications

• Experience in customer service, retail or hospitality.
• Strong communication and relationship-building skills.
• Willing to travel for induction (4–6 weeks).

Responsibilities

• Welcome customers and guide them through a tailored experience.
• Assist in selecting designer eyewear and hearing care products.
• Support the team in delivering high-quality optical and audiology care.
• Receive full training and contribute to a premium customer journey.

Skills

Customer service

Retail/hospitality experience

Relationship building

Team player

Willing to travel

Job description

Leightons Opticians and Hearing Care in Winchester is hiring an Optical & Hearing Assistant for a part-time schedule (3 days Week One, 4 days Week Two). You’ll welcome customers, help them choose designer eyewear and assist the wider team in delivering high-quality optical and audiology care, with full training provided.

The role focuses on delivering exceptional customer service, building relationships, and supporting a premium shopping experience.