Premium Matchday Retail Associate

Manchester United; Manchester; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Matchday shifts

Job summary

Manchester United is seeking Matchday Premium Retail Assistants to provide a premium shopping experience across hospitality areas, executive suites and premium retail at Old Trafford. You will engage with Executive Members, hospitality guests and fans from around the world, delivering personalised service and expert product knowledge during matchday visits.

The ideal candidate has retail or hospitality experience, strong communication, a professional and approachable manner, and flexibility to

Qualifications

• Previous experience in retail, hospitality, events or customer service.
• Excellent communication and interpersonal skills.
• A professional, confident and approachable manner.
• A passion for delivering premium customer experiences.
• Flexibility to work matchdays, evenings, weekends and major events.

Responsibilities

• Deliver an exceptional shopping experience for supporters visiting hospitality areas, executive suites and premium retail locations across the stadium.
• Engage with Executive Members, hospitality guests and fans, providing personalised service and expert product knowledge throughout their visit.

Skills

Retail experience

Hospitality experience

Customer service

Excellent communication

Flexibility for matchdays

Job description

Manchester United is seeking Matchday Premium Retail Assistants to provide a premium shopping experience across hospitality areas, executive suites and premium retail at Old Trafford. You will engage with Executive Members, hospitality guests and fans from around the world, delivering personalised service and expert product knowledge during matchday visits.

The ideal candidate has retail or hospitality experience, strong communication, a professional and approachable manner, and flexibility to