Premium In-Store Travel Advisor - Uncapped Commission

Virgin Atlantic; Greater London; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Industry-leading Staff Travel with up7

Uncapped commission

Virgin Ventures learning opportunities

Contributory pension

Vivienne Westwood uniform

Job summary

Virgin Atlantic Holidays is expanding its premium travel advisory team at Westfield White City. You’ll help guests discover unforgettable holidays and get the most out of every journey, delivering premium service in every interaction.

Join a brand-new store with an uncapped commission scheme, industry-leading staff travel, and opportunities to grow knowledge through Virgin Ventures. Flexible hours and shift-based work support a vibrant, luxury retail environment.

Qualifications

• Demonstrated customer service skills with a premium experience mindset.
• Proven ability to hit performance targets in a fast-paced sales/retail setting.
• Experience in airline/travel or luxury service is desirable.
• Passion for premium travel with knowledge of destinations and trends.
• Strong ability to build long-term guest relationships via personalised service.

Responsibilities

• Deliver premium service during every interaction, pre- and post-sale.
• Identify opportunities to maximise sales and guest experiences.
• Maintain expert knowledge of destinations, products and trends.
• Work with the team to support daily store success and sales culture.
• Provide after-sales support and handle guest enquiries and amendments.

Skills

Customer service

Sales excellence

Building guest relationships

Premium travel knowledge

Effective communication

Adaptability

Job description

Virgin Atlantic Holidays is expanding its premium travel advisory team at Westfield White City. You’ll help guests discover unforgettable holidays and get the most out of every journey, delivering premium service in every interaction.

Join a brand-new store with an uncapped commission scheme, industry-leading staff travel, and opportunities to grow knowledge through Virgin Ventures. Flexible hours and shift-based work support a vibrant, luxury retail environment.