In-Store Travel Advisor — Commission & Holidays

Tui Blue; Kingston upon Thames; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Commission on targets

Holiday benefits and discounts

Health and wellbeing support

Career development opportunities

Job summary

TUI in Kingston Upon Thames is seeking a Travel Advisor to help customers choose and book holidays, cruises, UK breaks and additional products. You'll deliver friendly, personalised service in-store and online, guiding guests to the best options for their travel plans.

You’ll work varied shifts including weekends and bank holidays; training on systems; commission on targets; benefits and career progression within a supportive team.

Qualifications

• Excellent customer service and a genuine passion to go above and beyond.
• Strong drive to achieve sales targets and policies.
• Ability to prioritise multiple tasks in a fast-paced environment.
• Adaptable to new ways of working and changes in process.
• Team player with good communication and collaboration with customers and colleagues.
• Willingness to work varied shifts including weekends and bank holidays.

Responsibilities

• Inspire customers and colleagues while delivering a fun, engaging shopping experience.
• Exceed sales objectives; actively promote and sell holidays, cruises and UK breaks.
• Handle customer enquiries and resolve questions or complaints professionally.
• Receive training on a variety of systems to enhance product knowledge.
• Contribute to creating memorable holidays for customers through expert advice.

Job description

TUI in Kingston Upon Thames is seeking a Travel Advisor to help customers choose and book holidays, cruises, UK breaks and additional products. You'll deliver friendly, personalised service in-store and online, guiding guests to the best options for their travel plans.

You’ll work varied shifts including weekends and bank holidays; training on systems; commission on targets; benefits and career progression within a supportive team.