Premium Front Desk Manager — Corporate Guest Services

ETAB-Recruits; Slough; On-site; GBP 43,000 - 52,000; Full time

Benefits offered by this job

Company pension

Ongoing training

Career development

Employee benefits

Monday–Friday schedule

Job summary

ETAB-Recruits is seeking a Reception Manager to lead a premium Guest Services team in Central London within a prestigious corporate environment. You’ll lead from the front, ensuring an exceptional experience for every guest, visitor and employee while inspiring your team to deliver outstanding service.

This is a hands-on leadership role where professionalism, attention to detail and service excellence are at the heart of everything you do.

Qualifications

• Experience managing a Reception or Guest Services team.
• Corporate, hospitality or luxury service background.
• Strong leadership and stakeholder management skills.
• Excellent communication and organisational skills.
• Passionate about delivering exceptional customer service.

Responsibilities

• Lead and develop the Reception and Guest Services team.
• Deliver an exceptional front-of-house experience.
• Build strong relationships with clients and stakeholders.
• Drive service standards and continuous improvement.
• Ensure the reception operation runs smoothly and professionally.

Skills

Leadership

Customer service

Stakeholder management

Communication

Job description

ETAB-Recruits is seeking a Reception Manager to lead a premium Guest Services team in Central London within a prestigious corporate environment. You’ll lead from the front, ensuring an exceptional experience for every guest, visitor and employee while inspiring your team to deliver outstanding service.

This is a hands-on leadership role where professionalism, attention to detail and service excellence are at the heart of everything you do.