Premium Experience Coordinator (Off-Track) FTC

FIA Formula E; City Of London; Hybrid; GBP 32,000 - 50,000; Full time

Benefits offered by this job

Health Cash Plan

Birthday day off

Wellbeing leave

Hybrid role

Cycle to Work

Job summary

Formula E is seeking a proactive Events & Premium Experiences Coordinator to support pre-event planning, client communications, ticket fulfilment, and financial tracking from our London HQ. This hybrid, hands-on role combines admin precision with creative flair.

The fixed-term contract runs through November 2027, with benefits including 25 days leave, health initiatives, and opportunities to extend for race events.

Qualifications

• Experience in the live events industry with customer service background.
• Strong organisational and time-management skills with attention to detail.
• Excellent communication and interpersonal skills for client and partner interactions.

Responsibilities

• Plan, coordinate and deliver on-track and off-track events for Formula E teams and partners.
• Lead exclusive experiences (Electric Laps, Grid Walks, Garage Tours, Race Control Tours) including logistics and guest communications.
• Coordinate end-to-end client journey: quotations, inquiries, requirements, delivery, and invoicing.
• Prepare and maintain planning materials, briefing documents and schedules for internal and external stakeholders.
• Raise and track purchase orders, monitor expenditure, and support budget reporting.

Skills

Live events experience

Organisational skills

Client communication

Budget & PO management

IT proficiency

Tools

Event portals

CRM systems

Job description

Responsibilities span a diverse spectrum of Premium Experiences, including trackside activations, side events, galas, launches, and end-of-season celebrations. Operating primarily from our London headquarters, this dynamic, hands-on role combines administrative precision with creative flair to support pre-event planning, client communication, ticket fulfilment, and financial tracking.

This role is a Fixed Term Contract until the end of November 2027.

About Formula E:

Formula E, the world's fastest-growing sport, is redefining motorsport with a bold focus on innovation and sustainability.

Hosting over 150 races in iconic cities globally and backed by top manufacturers like Porsche, Nissan and Jaguar, we feature elite drivers and cutting-edge EV technology.
As the world's first certified B Corp sport and the first sport certified to the British Standards Institution (BSI) Net Zero Pathway. Formula E combines thrilling entertainment with a mission to advance sustainable progress, inspiring a global fanbase with our high-performance brand new GEN4 car capable of hitting speeds of 335kph and reaching 200kph in just 4.4 seconds. Currently achieving 0-100 kmh in 1.8 seconds.

Using the spectacle of sport, we are sending a powerful and meaningful message to help alter perceptions and speed-up the switch to electric mobility.

The Role:

• Event Planning & Delivery: Support the planning, coordination, and delivery of on-track and off-track events for Formula E teams and partners globally, managing schedules and liaising with internal departments and suppliers.
• Exclusive Guest Experiences: Lead the planning and execution of exclusive trackside and behind-the-scenes experiences—such as Electric Laps, Grid Walks, Garage Tours, and Race Control Tours—managing logistics, access, and guest communications.
• Client Journey & Communications: Coordinate the end-to-end client journey, preparing quotations, managing ongoing client inquiries, coordinating requirements, supporting delivery, and ensuring accurate invoicing.
• Briefings & Documentation: Prepare, maintain, and distribute clear planning materials, briefing documents, diary holds, and behind-the-scenes schedules for internal teams and external stakeholders.
• Financial & PO Tracking: Raise and track purchase orders (POs), monitor expenditure, maintain accurate financial records, and support consistent budget reporting against approved limits.

What we're looking for in you:

• Live Events & Sector Experience: Essential background working within the live events industry with proven customer service experience. Experience in premium hospitality or the sports sector is highly desirable.
• Organisational & Administrative Mastery: Exceptional organisational and time-management skills with meticulous attention to detail across planning, documentation, and operational delivery while managing competing priorities under tight deadlines.
• Client Servicing & Communication: Strong communication and interpersonal skills with the confidence to build effective relationships with clients, internal teams, commercial partners, and external suppliers.
• Commercial & Financial Acumen: Good commercial awareness with a practical understanding of budgets, cost control, purchase order workflows, and delivering against partner objectives.
• Creative & Solutions-Focused Mindset: A proactive, self-motivated "go-getter" who thinks creatively to develop engaging activations, solve complex problems, and take full ownership of responsibilities.
• IT & Digital Aptitude: Excellent IT skills with the ability to learn new software, client management tools, and event portals quickly.

What's in it for you?

• 25 days' annual leave, Birthday day off and Wellbeing leave
• Opportunity to extend your stay if travelling for a race event
• Health Cash Plan and access to the Aviva Digital Workplace app
• Enhanced Parental Leave
• Flexible Bank Holidays
• Paid volunteer and carer's leave
• Cycle to Work and Electric Car Scheme
• Formula E store discount
• Regular social events and employee working groups

This is a hybrid role and you'll be required to do 3 days a week in our Hammersmith London office

The closing date for this role is 13th November 2026, however if we receive a high volume of applications we may close it early.

At Formula E, we are building a culture where every voice matters, every perspective accelerates progress, and every individual is empowered to rise, contribute boldly, and shape a better world - together. We will provide equal opportunities regardless of an individuals' protected characteristics. We believe in attracting and retaining diverse talent to strengthen our global vision with a variety of experiences, backgrounds and perspectives.

Our mission is clear. The message is simple. Whoever you are. However you live. Whatever you believe. Formula E. For the Future. For Everyone.

We’ll see you at the starting line!

¡VAMOS!