Premium Corporate Receptionist — Guest Services Leader

Rapportservice; Greater London; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Wellness programs

Pension plan

Life assurance

Employee discounts

Learning & development

Job summary

Rapport Guest Services in London is seeking an experienced Corporate Receptionist to join our client’s team at Canary Wharf. You will greet guests, manage access, handle admin duties and support operations across two nearby sites.

The ideal candidate brings excellent communication, professional presentation, and a customer-first mindset. The role is full-time, Monday to Friday, 7:30 AM to 7:30 PM on a rota, with benefits including pension, health support, and development opportunities.

Qualifications

• Experience in corporate or luxury hospitality environments is preferred.
• Professional presentation and strong interpersonal skills.
• Proactive and detail oriented with a learning mindset.

Responsibilities

• Providing seamless guest management for clients and greeting employees and guests in the building.
• Taking ownership of reception areas and performing admin duties as needed.
• On client floors, meeting guests at lift lobby and escorting to meeting rooms.
• Performing room checks to ensure cleanliness and branded items are in place.
• Collaborating with service providers, contractors, and corporate services teams.
• Scheduling cross-departmental shifts with central reservations as required.
• Managing bookings for UK sites via the booking platform.
• Supporting training of new joiners and adhering to site procedures.

Skills

Communication skills

Guest relations

Organizational skills

Customer service

Job description

Rapport Guest Services in London is seeking an experienced Corporate Receptionist to join our client’s team at Canary Wharf. You will greet guests, manage access, handle admin duties and support operations across two nearby sites.

The ideal candidate brings excellent communication, professional presentation, and a customer-first mindset. The role is full-time, Monday to Friday, 7:30 AM to 7:30 PM on a rota, with benefits including pension, health support, and development opportunities.