Premium Chocolate Retail Advisor - Part Time

Lindt & Sprüngli USA; Gretna; Presencial; GBP 14 000 - 19 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Chocolate allowance

Chocolate discount

Birthday day off

Personal development budget

Resumo da oferta

Lindt UK is seeking a part-time store role based at the Caledonia Store, contributing to sales targets and delivering a premium Lindt service experience. The role focuses on operational excellence, visual standards, and strong customer engagement within a team.

You will support management, uphold brand values, and help grow store profitability while maintaining safety and compliance. The role requires retail experience, numeracy, and a proactive attitude; attendance and collaborative mindset are

Qualificações

• Proven experience within a retail organisation is preferable.
• Proven track record of delivering performance within a team.
• Numerate with good analytical and IT skills.
• A highly motivated self-starter with a drive for results.
• Excellent interpersonal skills able to build relationships internally and externally.
• An infectious can-do attitude – ready to try new things and enthuse everyone you meet.

Responsabilidades

• Support the store management team towards the accomplishment of the retail plan.
• Contribute to the operational excellence and financial performance of a store in the Lindt UK retail division, using responsible business practices and adhering to all company policies.
• Embody the Lindt brand with passion and be part of a team of Lindt brand ambassadors who are experts at delivering the Lindt Service proposition and exceeding customer expectations everyday.
• Actively contribute towards an environment of collaboration through sharing knowledge, information and teamwork to drive ideas to action.
• Use provided business tools, along with good personal judgement, to drive and exceed store sales and profit targets.
• Collaborate with store management team on opportunities for key trading periods.
• Contribute to a self-disciplined culture focused on flawless execution of processes, procedures, and initiatives including consistent delivery of presentation standards in store.
• Maintain awareness of audit and loss prevention controls, delivering full compliance in all areas including inventory, cash reconciliation, deliveries etc.
• Comply with company Health and Safety policy and procedures, and take associated actions to ensure a safe working environment for all.
• Escalate issues to the store management team when necessary in a timely manner.
• Become an expert brand ambassador in delivering the Lindt Service proposition by living the values and personally contributing to a customer centric-culture.
• Embrace the Global Retail Mystery Shop program, using the results to recognise strengths and share best practice.
• Maintain monthly visual merchandising plan to company standard.
• Stay informed of current trends and contribute to weekly Competitor Watch of the local marketplace.
• Understand and actively anticipate consumer needs and go the extra mile to delight customers.
• Take responsibility for developing your own skills and capability and support a learning culture.
• Collaborate with line manager in order to achieve your own agreed PDP objectives.
• Participate in monthly 1-2-1s with your line manager to guide your own performance.
• Work with line manager to resolve personal performance issues in a timely manner.
• Align with line manager on action plans from personal performance reviews.

Conhecimentos

Retail experience

Customer service

Numeracy & IT skills

Self-starter

Interpersonal skills

Positive attitude

Formação académica

High school diploma or equivalent

Ferramentas

POS systems

Descrição da oferta de emprego

Lindt UK is seeking a part-time store role based at the Caledonia Store, contributing to sales targets and delivering a premium Lindt service experience. The role focuses on operational excellence, visual standards, and strong customer engagement within a team.

You will support management, uphold brand values, and help grow store profitability while maintaining safety and compliance. The role requires retail experience, numeracy, and a proactive attitude; attendance and collaborative mindset are