Pre-sales Technical Advisor

Virgin Media O2; Reading; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading telecommunications company seeks a Pre-sales Technical Advisor to provide technical support to Sales teams and customers. You will be involved in understanding customer requirements, proposing suitable technical solutions, and ensuring VMO2 meets business customer needs. Ideal candidates will have technical pre-sales experience with a focus on Network Security and Cloud solutions.

Benefits

Bumper reward package

Inclusive culture and diversity support

Qualifications

• Experience within a technical pre-sales role.
• Understanding of Pre-Sales processes, forecasting, and bid stages.
• Confidence presenting complex technical solutions.

Responsibilities

• Provide technical support for Sales teams.
• Gather and accurately document customer requirements.
• Interface between sales teams and solution design.

Skills

Network Security

Cloud Computing

Technical Documentation

Customer Engagement

Problem Solving

Education

Relevant Vendor Certifications

Job description

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Summary

Location

Birmingham, Glasgow, Leeds, London, Manchester, Reading

Job Family

B2B

Job Type

Full Time

Posted Date

12-Jun-2025

Ref #

66911

As part of a newly formed technical desk, you'll be involved in providing technical support to assist front-line Sales teams with technical qualification of opportunities with a total contract value of up to £250k. Through direct engagement with both customer and sales team members, the successful candidates will be responsible for understanding the scope of the customer requirement, offering advice and guidance on product features/functions/limitations, and helping to propose a solution comprised of the VMO2 standard product/service best suited.

Our Pre-Sales Technical Advisors act as an interface between the sales teams, customers, and the broader solution design department and have accountability for gathering a full and accurate statement of requirements to underpin the customer’s objectives. You'll play a crucial role in making sure VMO2 can fulfil Business customers requirements effectively!

Who we are

The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too.

Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions.

Together, we are Virgin Media O2, and we can't wait to see what you can do.

Accessible, inclusive and equitable for all

Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.

The must haves

In order to be considered, you must have the following experience;

• Proven background and experience within a technical pre-sales role dealing with Network Security / Private and Public Cloud and or End User Compute
• A working understanding of Pre-Sales processes, forecasting and bid stages.
• Holding relevant Vendor certifications
• The ability to help our Sales teams in at least one of the following areas – Mobile Device Management, Firewalls, SASE, Secure Web Gateway, DDoS Protection, Managed Authentication, AWS direct connect, Azure Express Route, MAS365,
• Experience in a customer facing environment with the confidence to present complex technical solutions to varying audiences.
  
  
  

The other stuff we are looking for

We'd also love you to bring;

• The ability to capture technical requirements and convert into a coherent documentation to progress sales
• A passion to develop and maintain technical knowledge across the VMO2 Product Portfolio.
• An inquisitive nature to understand customers’ business drivers.
• An awareness of new and emerging technologies.
  
  
  

What's in it for you

Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.

Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.

Next steps

If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include an informal chat with the Hiring Manager and a 90 minute Interview over Teams which will be a mixture of competency and scenario related questions.

When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.

Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. Thanks for your patience and for showing an interest in joining the Virgin Media O2 family.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

• Industries

  Telecommunications

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