Pre-Owned Commercial Manager

Watches of Switzerland

Leicester

On-site

GBP 80,000 - 110,000

Full time

12 days ago

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Benefits offered by this job

Holiday Purchase Scheme

24/7 Employee Assistance Programme

24/7 Virtual GP service

Share Save Scheme

Birthday Off

Wellbeing tools

Generous Discount Scheme

Enhanced Maternity Pay

Job summary

Watches of Switzerland seeks a commercially driven Pre-Owned Commercial Manager to lead the performance and growth of our Pre-Owned Watch business across the WoS Group. You will oversee purchasing and pricing of watches from showroom client intake and our B2B network, while managing the Buying Team to deliver year-on-year sales and margin growth.

Supporting the Head of Pre-Owned, you will drive strategic initiatives, optimise conversion and profitability, and ensure key commercial KPIs are

Qualifications

Experience in luxury second-hand market and pre-owned watch sector.
Proven track record in driving growth, profitability and KPIs.
Experience communicating with senior leadership and board-level stakeholders.
Ownership of P&L and ability to influence commercial outcomes.
Strong analytical skills to optimise conversion and margins.

Responsibilities

Lead purchasing and pricing for watches acquired through showroom intake and B2B network.
Oversee Buying Team to deliver year-on-year sales and margin growth.
Drive strategic initiatives to optimise conversion and profitability.
Ensure KPIs align with wider business growth plan.
Collaborate with Head of Pre-Owned and other senior leaders.

Skills

Commercial management

P&L ownership

Board-level communication

Stakeholder management

Strategic analytics

Pricing and purchasing

Team leadership

Sales growth

Job description

We are looking for a commercially driven Pre-Owned Commercial Manager to lead the performance and growth of our Pre-Owned Watch business across the WoS Group. You will oversee the purchasing and pricing of watches acquired through showroom client intake and our B2B network, while managing the Buying Team to deliver year-on-year sales and margin growth. Supporting the Head of Pre-Owned, you will drive strategic initiatives, optimise conversion and profitability, and ensure key commercial KPIs are achieved in line with the wider business growth plan.

Proven track record of experience in the luxury second hand market.
Strong background in commercial management.
Experience of operating and communicating up to board level.
Excellent communication skills, influencing and managing stakeholders
Have had ownership and accountability of P&L performance.
Strong strategic analytical skills.
Proven experience of commercial responsibilities
Experience of preparing and delivering business proposals.
Did you know we're a FTSE-250 retail company employing nearly 3,000 people across the UK and the United States. We're the UK's leading luxury watch specialist in the UK with a significant presence in the US and a complementary jewellery offering. At the last count we have over 190 showrooms across the UK, US and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven-e-commerce websites!
Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams.

Watches of Switzerland Group has moved our headquarters to a new, state-of-the‑art office in Carlton Park, Leicester. The new 75,000 square foot office is located just outside of Leicester city centre and is home to over 500 employees. Surrounded by 32 acres of woodlands with facilities such as a mini market, team lounges, a multi‑faith room and a parent room. Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do - we love to wow our clients and make every interaction with us special and memorable.

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