Pre-Owned Commercial Manager

WATCHES OF SWITZERLAND GROUP; Greater London; On-site; GBP 75,000 - 105,000; Full time

Benefits offered by this job

Holiday Purchase Scheme

24/7 Employee Assistance Programme

24/7 Virtual GP service

Share Save Scheme

Enjoy your Birthday Off

Free Wellbeing Tools

Generous Discount Scheme

Enhanced Maternity Pay

Job summary

Watches of Switzerland Group is seeking a commercially driven Pre-Owned Commercial Manager to lead the performance and growth of its Pre-Owned Watch business across the Group. You will oversee purchasing and pricing of watches from showroom intake and our B2B network, while guiding the Buying Team to deliver sales and margin growth.

Supporting the Head of Pre-Owned, you will drive strategic initiatives, optimise conversion and profitability, and ensure KPIs are achieved in line with the broader

Qualifications

• Experience in the luxury second-hand market and proven track record in commercial management.
• Experience communicating up to board level and influencing stakeholders.
• Ownership of P&L and accountability for commercial performance.
• Strong strategic analytics and ability to translate insights into growth actions.
• Experience delivering business proposals and strategic plans.
• Demonstrated ability to drive conversion and profitability.
• Experience of implementing initiatives to grow pre-owned business.
• Ability to oversee purchasing and pricing within a channel.

Responsibilities

• Lead performance and growth of the Pre-Owned Watch business across the WoS Group.
• Oversee purchasing and pricing for watches acquired via showroom intake and B2B network.
• Manage the Buying Team to deliver year-on-year sales and margin growth.
• Drive strategic initiatives, optimise conversion and profitability, and hit key KPIs.

Skills

Luxury watch market experience

Commercial management

Board-level communication

Stakeholder management

P&L ownership

Strategic analytics

Commercial responsibility

Business proposals

Job description

Job Description

We are looking for a commercially driven Pre-Owned Commercial Manager to lead the performance and growth of our Pre-Owned Watch business across the WoS Group. You will oversee the purchasing and pricing of watches acquired through showroom client intake and our B2B network, while managing the Buying Team to deliver year-on-year sales and margin growth. Supporting the Head of Pre-Owned, you will drive strategic initiatives, optimise conversion and profitability, and ensure key commercial KPIs are achieved in line with the wider business growth plan.

About You

• Proven track record of experience in the luxury second hand market.
• Strong background in commercial management.
• Experience of operating and communicating up to board level.
• Excellent communication skills, influencing and managing stakeholders
• Have had ownership and accountability of P&L performance.
• Strong strategic analytical skills.
• Proven experience of commercial responsibilities
• Experience of preparing and delivering business proposals.

About us

Did you know we're a FTSE-250 retail company employing nearly 3,000 people across the UK and the United States. We're the UK's leading luxury watch specialist in the UK with a significant presence in the US and a complementary jewellery offering. At the last count we have over 190 showrooms across the UK, US and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven-e-commerce websites!

Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams.

Watches of Switzerland Group has moved our headquarters to a new, state-of-the-art office in Carlton Park, Leicester. The new 75,000 square foot office is located just outside of Leicester city centre and is home to over 500 employees. Surrounded by 32 acres of woodlands with facilities such as a mini market, team lounges, a multi-faith room and a parent room.

Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do - we love to wow our clients and make every interaction with us special and memorable.

Some of our benefits

• Holiday Purchase Scheme
• 24/7 Employee Assistance Programme
• 24/7 Virtual GP service
• Share Save Scheme
• Enjoy your Birthday Off
• Free Wellbeing Tools
• Generous Discount Scheme
• Enhanced Maternity Pay

At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.