Pre-Owned Buyer Client Specialist (13404)

Watches of Switzerland Group PLC; Greater London; On-site; GBP 30,000 - 48,000; Full time

Benefits offered by this job

Holiday Purchase Scheme

24/7 Employee Assistance Programme

24/7 Virtual GP service

Share Save Scheme

Enjoy your Birthday Off

Free Wellbeing Tools

Generous Discount Scheme

Enhanced Maternity Pay

Job summary

Watches of Switzerland Group PLC in London is seeking a Pre Owned Buyer Client Specialist to join our Virtual Boutique. You will assess watches submitted through the Sell Your Watch service, create initial offers, and deliver an end-to-end client experience.

You will lead client consultations, convert offers into intake, promote part-exchange where appropriate, and support colleagues by providing offers and managing the online self-service form and product consultations as demand dictates.

Qualifications

• Knowledge of Swiss watches and brands.
• Strong negotiation skills.
• Experience with pre-owned Swiss watches.
• Self-motivated, positive, and proactive.
• Knowledge of the current pre-owned watch market.
• Target orientated and able to deliver outstanding results as part of a team.
• IT literate (including proficiency in Microsoft Office) and comfortable picking up new systems.

Responsibilities

• Assess watches submitted through the Sell Your Watch service and create initial offers.
• Lead client consultations and convert offers into completed intake.
• Promote part-exchange opportunities where appropriate.
• Support Virtual Boutique colleagues by providing offers, managing the online self-service form, and undertaking product consultations in line with service demand.

Skills

Swiss watches knowledge

Negotiation

Pre-owned watches

Self-motivation

Watch market knowledge

Target driven

IT literacy

Tools

Microsoft Office

Job description

Job Description

Permanent - Full Time (37.5hrs per week) - 5 Days onsite

We are looking for a Pre Owned Buyer Client Specialist to join our Virtual Boutique in London. You will work as part of a close‑knit team to assess watches submitted through our Virtual Boutique “Sell Your Watch” service, creating initial offers and delivering a seamless end‑to‑end client experience. You will lead your own client consultations, convert offers through to completed intake, and promote part‑exchange opportunities where appropriate. You will also support Virtual Boutique colleagues by providing offers, managing the online self‑service form, and undertaking product consultations in line with service demand.

About You

• Knowledge of Swiss watches and brands
• Strong negotiation skills
• Experience with pre‑owned Swiss watches
• Self‑motivated, positive, and proactive
• Knowledge of the current pre‑owned watch market
• Target orientated and able to deliver outstanding results as part of a team
• IT literate (including proficiency in Microsoft Office) and comfortable picking up new systems

Benefits

• Holiday Purchase Scheme
• 24/7 Employee Assistance Programme
• 24/7 Virtual GP service
• Share Save Scheme
• Enjoy your Birthday Off
• Free Wellbeing Tools
• Generous Discount Scheme
• Enhanced Maternity Pay

At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.