Pre-Litigation Credit Hire Claims Specialist — Liverpool

Bond Turner Limited; Liverpool; Hybride; GBP 30 000 - 45 000; Plein temps

Avantages offerts par ce poste

23 days holiday

Birthday off

Bank holidays

Income protection

Critical illness cover

Death in service

Employee Assistance Programme

Free onsite weekly classes

Discounted onsite Restaurant

Secure bike storage

Career development

Résumé du poste

Bond Turner Limited in Liverpool is seeking a Pre-Litigation Credit Hire Specialist to join our growing team. You will manage a caseload of pre-litigated Credit Hire claims from instruction through to settlement or litigation handover, driving cases forward in a fast-paced environment.

The ideal candidate has experience in Credit Hire or motor claims, excellent negotiation and client care skills, and a proactive, organised approach to file management.

Qualifications

• Experience handling pre-litigation Credit Hire claims (involves motor claims)
• Strong understanding of the Motor Insurers’ Bureau (MIB) process
• Excellent negotiation abilities to secure favourable outcomes
• Ability to manage a busy caseload while meeting targets and SLAs
• Strong written and verbal communication skills
• Highly organised with careful file management and attention to detail
• Able to work independently and within a collaborative team environment

Responsabilités

• Manage your own caseload of pre-litigated Credit Hire claims from instruction through to conclusion or litigation handover
• Progress claims efficiently whilst identifying opportunities to maximise recovery and achieve early resolution where appropriate
• Submit claims to the Motor Insurers’ Bureau (MIB) and liaise with their representatives, nominated solicitors and foreign handling agents
• Handle claims involving uninsured drivers, untraced drivers and cross‑border matters
• Manage a varied caseload including both Fast Track and Multi Track matters
• Review liability, quantum and evidential issues, adopting a proactive and strategic approach to claims handling
• Maintain excellent client care whilst building strong relationships with key stakeholders throughout the claim lifecycle

Connaissances

Credit hire claims

Motor claims experience

Negotiation skills

Client communication

Organised & detail-oriented

Independent contributor

Team collaboration

Description du poste

Bond Turner Limited in Liverpool is seeking a Pre-Litigation Credit Hire Specialist to join our growing team. You will manage a caseload of pre-litigated Credit Hire claims from instruction through to settlement or litigation handover, driving cases forward in a fast-paced environment.

The ideal candidate has experience in Credit Hire or motor claims, excellent negotiation and client care skills, and a proactive, organised approach to file management.