Pre-Assessment Admin & Patient Concierge

Bradford Teaching Hospitals NHS Foundation Trust; Bradford; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Staff gymnasiums

Excellent pension scheme

Childcare advice

Job summary

Bradford Teaching Hospitals NHS Foundation Trust is seeking an Admin Support worker for the Pre-Assessment Unit at St Luke's Hospital. You will greet patients, book clinics, handle referrals from multiple specialties and prepare appointment documentation.

This role requires excellent communication, the ability to manage a busy workload, stay calm under pressure, and be computer literate with familiarity of the EPR system. You will work as part of a team delivering high standards of patient care.

Qualifications

• Excellent communication and people skills.
• Ability to effectively time manage your workload.
• Be able to keep calm and work under pressure in a demanding area using teamwork.
• Be computer literate and familiar with the EPR system.
• Good verbal communication skills.

Responsibilities

• Greet patients on arrival to the Pre-Assessment Unit.
• Book patients into clinics and manage appointment bookings.
• Deal with referrals from various specialties.
• Prepare documentation for patient appointments.
• Monitor booking emails and handle Pre-assessment queries by phone.

Skills

Excellent communication

People skills

Time management

Calm under pressure

Computer literacy

EPR system familiarity

Verbal communication

Job description

Bradford Teaching Hospitals NHS Foundation Trust is seeking an Admin Support worker for the Pre-Assessment Unit at St Luke's Hospital. You will greet patients, book clinics, handle referrals from multiple specialties and prepare appointment documentation.

This role requires excellent communication, the ability to manage a busy workload, stay calm under pressure, and be computer literate with familiarity of the EPR system. You will work as part of a team delivering high standards of patient care.