Administrator (Pre-Assessment Clinic)

Bradford Teaching Hospitals NHS Foundation Trust; Bradford; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Staff gymnasiums

Excellent pension scheme

Childcare advice

Job summary

Bradford Teaching Hospitals NHS Foundation Trust is seeking an Admin Support worker for the Pre-Assessment Unit at St Luke's Hospital. You will greet patients, book clinics, handle referrals from multiple specialties and prepare appointment documentation.

This role requires excellent communication, the ability to manage a busy workload, stay calm under pressure, and be computer literate with familiarity of the EPR system. You will work as part of a team delivering high standards of patient care.

Qualifications

• Excellent communication and people skills.
• Ability to effectively time manage your workload.
• Be able to keep calm and work under pressure in a demanding area using teamwork.
• Be computer literate and familiar with the EPR system.
• Good verbal communication skills.

Responsibilities

• Greet patients on arrival to the Pre-Assessment Unit.
• Book patients into clinics and manage appointment bookings.
• Deal with referrals from various specialties.
• Prepare documentation for patient appointments.
• Monitor booking emails and handle Pre-assessment queries by phone.

Skills

Excellent communication

People skills

Time management

Calm under pressure

Computer literacy

EPR system familiarity

Verbal communication

Job description

We are looking for a forward thinking proactive individual to undertake the role of Admin Support within the Pre-Assessment Unit at St Lukes Hospital. The role includes greeting patients on arrival to the unit, booking them into clinics, dealing with referrals from all different specialties that we provide service to. Preparing documentation for patient appointments. Monitoring booking emails, taking telephone calls with Pre assessment queries.

• Excellent communication and people skills in challenging circumstances.
• Ability to effectively time manage your workload.
• Ability to keep calm and work under pressure in a demanding area using teamwork.
• Be computer literate and familiar with the EPR system.
• Good verbal communication skills.
  At Bradford Teaching Hospitals we're passionate about providing outstanding care for the people of the Bradford district and communities across the North of England. We're keen to meet people interested in sharing our passion and helping us continue to deliver the highest quality of care to our patients.

We're a renowned teaching hospital trust at the forefront of research, education and development, with a state-of-the-art simulation and skills training centre on site at BRI.

• We can also offer staff gymnasiums on both hospital sites, excellent pension scheme and advice on childcare.