Practice Reception & Operations Lead

Allscreens Nationwide Ltd; Stafford; On-site; GBP 26,000 - 35,000; Full time

Job summary

A Reception Supervisor role in Stafford, United Kingdom, is responsible for leading the practice reception and administration team while ensuring efficient service delivery across clinical and administrative tasks. The post holder works closely with a fellow supervisor to uphold high standards and support the wider Practice team.

The role requires strong IT proficiency, organisational ability, and excellent communication.

Qualifications

• Experience supervising staff in a clinical or similar environment.
• Excellent IT skills and ability to use practice software.
• Enhanced DBS clearance or willingness to obtain.

Responsibilities

• Provide day-to-day leadership for the reception and administration team.
• Ensure all duties are completed to a high standard and maintain professionalism.
• Monitor staff attendance, sickness absence and annual leave.
• Support with induction, policies, and change management within the practice.
• Coordinate care coordination and liaise with patients, clinicians and other staff.

Skills

Staff supervision

IT skills

Organisational skills

Communication

Customer service

Tools

Practice IT systems

Job description

A Reception Supervisor role in Stafford, United Kingdom, is responsible for leading the practice reception and administration team while ensuring efficient service delivery across clinical and administrative tasks. The post holder works closely with a fellow supervisor to uphold high standards and support the wider Practice team.

The role requires strong IT proficiency, organisational ability, and excellent communication.