Practice Performance & Recall Lead

The Wapping Group Practice; Royal Borough of Greenwich; On-site; GBP 29,000 - 38,000; Full time

Job summary

The Wapping Group Practice is seeking an organised and proactive individual to lead QOF, LES and patient recall management. This fixed-term maternity cover role will coordinate recalls with clinical and administrative teams, ensure accurate EMIS coding, and monitor performance against contractual targets.

You will oversee childhood immunisations and cervical screening recalls, manage appointment capacity, and support staff with training on recall processes.

Qualifications

• Organised, motivated and proactive individual.
• Flexible working hours 25–37.5 hours per week.
• Temporary maternity cover for at least 13 months.
• Willing to learn and take initiative.

Responsibilities

• Lead management of QOF, LES and recall systems to maximise performance.
• Coordinate recalls with administrative and PCN teams and monitor performance dashboards.
• Ensure accurate clinical coding on EMIS and oversee childhood immunisation and cervical screening recalls.
• Plan appointment capacity and adjust sessions to support recall activities and targets.
• Provide training and guidance on recall procedures and coding to staff.

Skills

Organisational skills

Proactive

Attention to detail

Team coordination

Tools

EMIS

Job description

The Wapping Group Practice is seeking an organised and proactive individual to lead QOF, LES and patient recall management. This fixed-term maternity cover role will coordinate recalls with clinical and administrative teams, ensure accurate EMIS coding, and monitor performance against contractual targets.

You will oversee childhood immunisations and cervical screening recalls, manage appointment capacity, and support staff with training on recall processes.