Practice Manager - Occupational Health & Wellbeing

West Midlands Police; United Kingdom; On-site; GBP 50,000 - 55,000; Full time

Job summary

A regional police force is seeking a Practice Manager to lead the Occupational Health and Wellbeing team. This full-time role involves managing services provided to officers and staff. The ideal candidate should have a degree in a relevant field and substantial experience in an Occupational Health environment. Key skills include leadership, communication, and a proactive approach to health and wellbeing. The position is based in Birmingham and offers a range of employee benefits.

Benefits

Enhanced annual leave

Competitive pension scheme

Discounts on travel and leisure activities

Comprehensive wellbeing package

Qualifications

• Experience of managing an Occupational Health and Wellbeing department or relevant clinical function.
• Able to develop and manage relationships with police managers and stakeholders.
• Ability to monitor Occupational Health performance data to identify trends.

Responsibilities

• Manage service provided to officers and staff.
• Support the multi-disciplinary clinical team.
• Lead the administration team within Occupational Health.

Skills

Leadership skills

Excellent communication

Critical thinking

Flexibility

Education

Degree or equivalent professional qualifications

Job description

Overview

At West Midlands Police (WMP), we are committed to creating an environment that invests in, values, and improves the health and wellbeing of our people. The in-house Occupational Health and Wellbeing department is undergoing change, with a new Head of Occupational Health and Wellbeing since December 2024. We are offering roles to enhance the multi-disciplinary services for a Force with over 7,500 officers and 3,500 police staff. Based at Tally Ho!, Edgbaston, Birmingham, the role supports a service improvement journey and may involve agile working where it does not affect service delivery, plus travel across the WMP estate for clinics.

1 FTE Practice Manager - Occupational Health & Wellbeing
Grade 8 - £50,088 to £54,879

We are seeking a Practice Manager to join the in-house Occupational Health and Wellbeing team. This full-time, permanent role offers an opportunity to manage the service provided to officers and staff. You will hold a formal qualification in a relevant subject and be enthusiastic, organised, a good communicator, with a positive and flexible approach to work.

You will work within the Department's Senior Leadership Team (SLT), lead the administration team, and support the multi-disciplinary clinical team including Force Medical Advisors, Occupational Health Nurse Advisors, Trauma Therapists, Occupational Health Practice Nurses, and Occupational Health Technicians. A robust induction plan will provide support in the early stages of employment to ensure you are well placed to undertake this critical role.

Skills, Knowledge and Experience

Essential

• Degree or equivalent professional qualifications in a relevant subject
• Experience of working within and managing an Occupational Health and Wellbeing department or relevant clinical function
• Experience of managing a team/people
• Able to develop and proactively manage relationships with police managers, key stakeholders and partners/customers
• Capable of monitoring the available Occupational Health and Wellbeing performance data, to identify trends and proactively react to the changing needs of the force
• Understand the performance-related improvements that can be achieved by process changes, and what changes are required
• Understanding of inter-dependencies with other departments and how to promote professional relationships with the force's key stakeholders
• Passionate about all aspects of Occupational Health and Wellbeing
• Ability to work under pressure with competing demands
• Excellent communication (written and oral) and interpersonal skills
• Influential (both up and down)
• Critical thinker and organised
• Flexibility towards work
• Inspirational, innovative, creative, collaborative, and focussed
• Excellent presentation skills
• Able to develop and proactively promote positive working relationships with stakeholders and customers

Desirable:

• Experience of working in a clinical role within an Occupational Health and Wellbeing department or relevant clinical function where diary management required efficient time management skills
• Strong background organising and delivering health and wellbeing focused activities

Prospective officers and staff must be held to a higher standard of behaviour and accountability than members of the public, and therefore their right to privacy can be fettered in certain circumstances to ensure that members of the police are fully aware and accountable for the professional standards we uphold.

Vetting: Successful applicants will be required to pass Management Vetting and Counter Terrorism Clearance scrutiny prior to commencing their role, including a full background and financial disclosure as part of the vetting process.

Medical: Appointment to this role is dependent on successfully passing medical checks, which may include a drugs test and, if required, a fitness test.

Hours: The post holder will work core service hours (Monday - Friday) with some flexibility to accommodate service demands. Working other hours, such as evenings, weekends, and/or bank holidays, may be required based on service need.

Location: Primarily based at Tally Ho!, Edgbaston in Birmingham, with travel within the force area as required.

Contact: For further information regarding this role, please contact David O'Donnell - Head of Occupational Health at [e-mail]

Benefits

By choosing to join West Midlands Police you will receive an enhanced benefits package including:

• Fair remuneration with progression opportunities, and access to a very competitive pension scheme
• Enhanced annual leave in addition to public holiday entitlements
• Discounts across travel, parking, daily costs of living and leisure activities
• Comprehensive wellbeing package including 24/7 support, free eye tests and flu jabs

Diversity and Inclusion West Midlands Police is a Disability Confident Leader - the highest level under the scheme run by the Department of Work and Pensions. We operate a Disability Confident Interview Scheme: all candidates who declare a disability and meet the essential criteria for the role will be offered an interview. It is important to note that there may be occasions where it is not practical to interview all disabled people who meet the essential criteria, such as high-volume recruitment periods. In these circumstances, the employer may limit overall numbers of interviews and select candidates who best meet the essential criteria.

Diversity and Inclusion Vision: Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities.