Practice Manager (New Clinic Opening)

Truly; Enniskillen; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Career progression at a new clinic

Leadership in a modern dental network

Job summary

Truly is opening a brand new dental clinic in Enniskillen. We are seeking a leader to run it from day one, building the team, rotas and patient journey.

You will own the clinic P&L, set standards, and shape how patients are welcomed and looked after as the clinic grows. You will work with your Clinical Lead and Head Office on growth, marketing and cross-clinic projects, while maintaining strict GDC, RQIA, HSC and UK GDPR compliance.

Qualifications

• 3+ years leading a dental, medical or healthcare team.
• Real P&L responsibility, not just budget awareness.
• A track record of developing people, not just managing them.
• Solid grounding in healthcare operations and compliance (GDC / RQIA / HSC / UK GDPR).
• Comfort with numbers: budgets, forecasts, cost control.
• Clear, direct communication with patients, clinicians and head office alike.
• Right to work in the UK.

Responsibilities

• The team: reception, nurses and TPCs. Hiring them, coaching them, keeping them.
• The numbers: clinic P&L, budgets, forecasts, cost control and operational KPIs.
• The patient experience: NPS, feedback loops and handling escalations personally.
• The standards: full compliance with GDC, RQIA, HSC and UK GDPR.
• The build: processes, rotas and the patient journey, designed from scratch as we open.
• The partnerships: working with your Clinical Lead and Head Office on growth and cross clinic projects.

Skills

Team leadership

P&L ownership

Budgeting & forecasting

Healthcare compliance

Job description

Open a brand new dental clinic and run it as your own. Our Enniskillen clinic opens its doors on 21 September, and we're looking for the person who will lead it. Not inherit it. Lead it from day one.

Most Practice Manager roles hand you someone else's team, someone else's processes and someone else's habits. This one doesn't. You'll build the rotas, set the standards, shape how patients are greeted and looked after, and grow the team as the clinic grows. If you've ever thought "I’d run this place differently", this is the role where you get to.

What You'll Own

• The team: reception, nurses and TPCs. Hiring them, coaching them, keeping them
• The numbers: clinic P&L, budgets, forecasts, cost control and operational KPIs
• The patient experience: NPS, feedback loops and handling escalations personally
• The standards: full compliance with GDC, RQIA, HSC and UK GDPR
• The build: processes, rotas and the patient journey, designed from scratch as we open
• The partnerships: working side by side with your Clinical Lead, and with Head Office on growth, marketing and cross clinic projects

What You'll Bring

• 3+ years leading a dental, medical or healthcare team
• Real P&L responsibility, not just budget awareness
• A track record of developing people, not just managing them
• Solid grounding in healthcare operations and compliance (GDC / RQIA / HSC / UK GDPR)
• Comfort with numbers: budgets, forecasts, cost control
• Clear, direct communication with patients, clinicians and head office alike
• Right to work in the UK

BEFORE YOU APPLY, THE PRACTICAL BITS

• The role is based in Enniskillen, Co. Fermanagh
• We open on 21 September, so we need someone who can start as soon as possible
• To start, the clinic runs Monday to Friday, 9:00 AM to 5:00 PM
• As we grow, hours are expected to extend to Monday to Sunday, 8:00 AM to 8:00 PM, with shifts such as 7:30 AM to 2:30 PM, 2:30 PM to 8:30 PM or 8:00 AM to 8:00 PM
• Flexibility across shifts, including weekends, will be important

About Truly

Truly is a modern dental company growing across Ireland and the UK. We’re building the largest network of patient first dental clinics in the region, with over 20 locations and more than 400 professionals. Modern technology, real career progression and a team that actually likes working together.

See us before you apply:

Website: https://trulydental.ie/

LinkedIn: https://www.linkedin.com/company/trulydental/about/

Instagram: https://www.instagram.com/truly_dental

Ready? Hit apply and tell us about yourself. We read every application and come back within a few business days.