Practice Manager

Smile Together; Saltash; On-site; GBP 35,000 - 42,000; Full time

Job summary

Smile Together is hiring a Full-Time Practice Manager for their Keast Mews Dental Centre in Saltash. This leadership role requires proven experience in healthcare management to lead a dedicated team and ensure exceptional patient care, contributing to the broader mission of improving access to quality dental services across Cornwall.

Benefits

Occupational pension scheme

27 days paid annual leave plus bank holidays

Paid Indemnity & GDC Registration

Employee ownership benefits

Health and Wellbeing support

Qualifications

• Experience in team leadership in a healthcare context.
• Strong communication skills and focus on patient satisfaction.

Responsibilities

• Lead day-to-day operations for patient care.
• Ensure compliance with governance and regulatory standards.
• Manage performance data to inform decision-making.

Skills

Leadership

Operational Management

Problem-Solving

Commercial Awareness

Education

GDC registration

Job description

We’re Hiring a Full-Time Practice Manager – Keast Mews (Private Practice, Saltash)

Keast Mews Dental Centre, 13-15 Keast Mews, Fore Street, Saltash, PL12 6AR 5 days per week (full-time)
Salary: £35,700.00
Closing Date: 5pm Friday 4^th July 2025

Interview Date: Wednesday 16^th July 2025

Are you passionate about helping others and making a real difference? Do you want to be part of a team where your work truly impacts your community, the environment, and the future of healthcare? Then Smile Together is the place for you!

What are we looking for?

We’re looking for a dynamic and experienced Practice Manager to lead our growing team at Keast Mews, a modern and purpose-designed private dental practice in Saltash.
This is an exciting opportunity to step into a key leadership role within a developing practice known for patient-centred, high-quality care. As part of Smile Together, you’ll be contributing our broader mission to improve access to quality dentistry across Cornwall and the Isles of Scilly.

You’ll bring:

• proven experience in team leadership and operational management ideally within dental, healthcare*, or similar service sectors
• You’ll be organised, calm under pressure, and focused on achieving high standards
• proven commercial and revenue generation combined with a focus on providing clinical excellence with a focus on patient satisfaction

*GDC registration without conditions if applicable.

Your responsibilities will include:
• Leading and inspiring a positive, effective team culture
• Managing day-to-day operations to support exceptional patient care
• Optimising diaries and resources to meet clinical and business objectives
• Monitoring KPIs and using data to inform decisions and drive improvements
• Ensuring governance and regulatory compliance (CQC, infection control, etc.)
• Supporting the ongoing development and training of your team

We’re looking for someone who is:
• proven to have a strong background in people and service management
• an excellent communicator with strong problem-solving skills
• passionate about delivering great care and an excellent patient experience
• confident in using performance data and quality assurance systems
• familiar with CQC standards and governance (and willing to train as a CQC Registered Manager)
• Ideally IOSH trained, with knowledge of safeguarding and infection prevention (training provided if required)

Why Join Us?

Were more than just a dental practice, we’re proud to be

• the UK’s first dental practice to be B Corp certified
• a Community Interest Company (CIC)
• proud to be employee-owned, giving our team a voice within the business

This means we’re committed to doing business differently for the benefit of our people, the communities we serve, and our planet. From reducing our environmental “toothprint” with sustainable practices, to playing an active role in improving oral health across Cornwall and the Isles of Scilly, our mission goes beyond dentistry: we change lives, and we’d love you to be part of that!

What Makes Us Unique?

Employee-Owned: Be more than an employee – become a co-owner, shaping the future of Smile Together.

B Corp Certified: We use business as a force for good, socially, environmentally and ethically

Community Focused: Every day, we work to improve the health and wellbeing of Cornwall’s residents, with special attention to vulnerable and underserved communities.

Mentorship and Professional Development:

We’ll help you develop your skills with access to our Smile Together Training Academy, including a paid subscription to Agilio for continuous professional development, mentorship opportunities, and unique chances to work across Cornwall, including in our Mobile Dental Unit.

Paid Indemnity & GDC Registration:

We’ve got you covered so you can focus on your career.

Workforce Benefits Package:

Occupational pension scheme, 27 days paid annual leave plus bank holidays (pro rata), National Living Wage Employer, and an extra paid day off to celebrate your birthday!

Unique Employee Ownership Benefits:

Shareholder Opportunities: Have a real voice in shaping the future of our employee-owned company.

Community Involvement:

Engage in impactful community projects like our coastal outreach and support for Health for Homeless Cornwall. Opportunity for half a day’s paid volunteer time such as through our partnership with Plant One and Cornwall Wildlife Trust or with a charity of your own*

Fun and Engaging Team Events:

From BBQs on the beach to our annual ‘Smile (Get) Together’, we know how to have fun while making a difference!

Health and Wellbeing:

Comprehensive Wellbeing Support: Through our Health Assured Programme, you’ll have access to tools for mental and physical health, including 24-hour helplines, structured therapy, and more.

Sound Exciting?

Here’s How to Apply: Please see our Job Description and Person Specification for more details and, if you think this is the role for you, simply download and complete ourapplication form and email it [e-mail]

*Conditions apply.

Ready to make a real difference with a team that’s passionate about people, the planet, and positive change? Join Smile Together today!

You will need to be able to demonstrate that you have the right to work in the UK as we do not offer sponsorship and that you are able to commute to the place of work.