Practice Manager

Heart Dental Recruitment; Eastleigh; On-site; GBP 45,000 - 50,000; Full time

Benefits offered by this job

Performance bonuses

Job summary

Heart Dental Recruitment is seeking an experienced Practice Manager to lead a Southampton-based dental practice, ensuring high standards and strict regulatory compliance with CQC requirements.

The role emphasizes people leadership, operational excellence, and financial performance, with a salary of £45,000–£50,000 plus performance bonuses and opportunities to influence EBITDA targets.

Qualifications

• Minimum 2 years of experience as a practice manager.
• Strong business acumen and KPI focus.
• Ability to lead and develop teams in a clinical setting.
• Experience with CQC standards and regulatory frameworks.

Responsibilities

• Lead, inspire, and manage all practice employees with ongoing training and development.
• Drive high performance to meet operational, compliance, and financial targets.
• Collaborate with clinicians to deliver targets, review performance data, and agree on action plans.
• Maintain CQC standards and act as the Registered Manager for the practice.
• Ensure smooth day-to-day operations by adhering to company policies and regulations.
• Develop an annual strategic plan to achieve EBITDA targets.
• Deliver on cost control, payroll, agency spend, and clinician pay structures.

Skills

People management

KPI performance

Regulatory compliance

CQC knowledge

Financial management

Team leadership

Collaboration with clinicians

Job description

Practice Manager

Location: Southampton

Employment Type: Full-Time

Salary: £45,000 – £50,000 + Performance Bonuses

Requirements: Minimum 2 years of experience as a practice manager

About the Role

Heart Dental is seeking an experienced and driven Practice Manager with a proven track record of team leadership and operational excellence. You will play a vital role in fostering a cohesive, well-run practice that consistently meets stringent CQC standards.

The ideal candidate will possess strong business acumen, a talent for hitting performance KPIs, and the ability to collaborate effectively with clinicians and support teams.

Key Responsibilities

People Management

• Lead, inspire, and manage all practice employees, providing ongoing training and professional development.
• Drive high performance across the team to ensure operational, compliance, and financial targets are met.
• Work closely with clinicians to support target delivery, review performance data, and agree on action plans to meet contractual goals.

Compliance & CQC

• Maintain full compliance with Care Quality Commission (CQC) standards through meticulous adherence to legal, regulatory, and company frameworks.
• Act as the designated CQC Registered Manager for the practice.

Operations

• Ensure the smooth, compliant day-to-day running of the practice by strictly adhering to company policies, procedures, and relevant regulations.
• Partner collaboratively with the Support Office and Contact Centre to drive financial and operational KPIs.
• Develop an annual strategic plan outlining actionable steps and timeframes to achieve EBITDA targets.

Finance

• Deliver on financial performance and KPIs—including cost control, payroll management, agency spend, and clinician/hygiene pay structures in alignment with company guidelines.