Practice Manager

NHS; Clitheroe; On-site; GBP 35,000 - 50,000; Full time

Job summary

An NHS practice in Clitheroe is seeking an experienced Practice Manager to lead a high-performing team in a supportive environment. This role requires strategic planning, financial oversight, and effective team management to enhance service delivery and uphold the practice's excellent reputation. The ideal candidate will have significant experience in NHS or primary care settings and possess strong leadership and communication skills.

Benefits

Supportive team environment

Opportunity for professional development

Engagement in strategic practice planning

Qualifications

• Experience in managing multidisciplinary teams.
• Experience in financial management including budget forecasting.
• Ability to manage HR processes within the practice.

Responsibilities

• Take charge of HR, finances, and strategic planning in the practice.
• Ensure compliance and manage estates projects.
• Work collaboratively with GP Partners and PCN Managers.

Skills

Communication

Leadership

Strategic thinking

Negotiation

Time management

Problem solving

Analytical skills

Relationship building

Education

Degree in healthcare or business

Tools

EMIS system

Job description

Our current Practice Manager has taken early retirement, so we are looking to find a perfect fit for our current team - an experienced Practice Manager who wants to work in a high achieving practice with a superb local reputation. We expect the candidate to be forward thinking, a great team player, have excellent communication skills, openness to working collaboratively with other colleagues in the Primary Care Network whilst retaining the essence of the Practice.

Main duties of the job

We are looking for a full time manager, working 37 hours over 4 days- Wednesday would be the day off for a mid week break. The Practice has a dispensary, approximately 50 staff and two sites.

The new manager would need to take charge of all areas of HR; strategic planning; finances; estates, and working and planning with the five GP Partners.

About us

We are a friendly, supportive team based in Whalley, situated in the beautiful Ribble Valley.

5 partners, 6 salaried GPs, ANP, 5 nurses, 2 HCAs, and a large reception and admin team including an Assistant Manager, we are also a long standing training practice for GP training. We also have a housebound nurse team attached to the Practice for our care home and housebound patients.

We have a PCN team that work with our patients, including a pharmacist, pharmacy techs; and a physio. We also have an onsite dispensary at both sites- to give all of our patients a good quality experience at the surgery.

The team work well together , making the surgery a harmonious place to work.

We have a highly productive working relationship with the practices within our PCN. A high QOF achiever we pride ourselves on constantly striving to improve the patient experience.

Job responsibilities

The role includes:

Strategic planning with the running of the practice

Finances and financial planning

VAT claims for the dispensary

Working with the accountants to submit pension updates to PCSE

Organising and planning all HR within the practice

Planning PLTs

Working with the other managers and PCN Managers to achieve the PCN DES

Ensuring compliance for estates and manage any estates projects

Take administrative management over all enhanced service and GMS contract submissions

Person Specification

Experience

• Experience of working with the general public
• Experience of managing accounting procedures including budget and cash flow forecasting
• Experience of working in a healthcare setting
• Experience of managing large multidisciplinary teams
• Experience of performance management including appraisal writing, staff development and disciplinary procedures
• Experience of successfully developing and implementing projects
• Experience of workforce planning, forecasting and development
• NHS/primary care general practice experience
• Relevant health and safety experience

Knowledge and skills

• Ability to exploit and negotiate opportunities to enhance service delivery
• Excellent communication skills (written, oral and presenting)
• Excellent leadership skills
• Strategic thinker and negotiator
• Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment
• Effective time management (planning and organising)
• Ability to network and build relationships
• Proven problem solving and analytical skills
• Ability to develop, implement and embed policy and procedure
• Ability to motivate teams, enhance morale and maintain a positive working environment, including team building sessions
• Knowledge of the EMIS system

Qualifications

• Good standard of education with excellent literacy and numeracy skills
• Educated to degree level in healthcare or business

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.