Practice Manager

Laindon Medical Group; Basildon; On-site; GBP 35,000 - 50,000; Full time

Job summary

Laindon Medical Group is seeking an experienced Practice Manager to lead their organization full-time. The role encompasses oversight of daily operations, financial management, and regulatory compliance within a healthcare setting. Candidates should possess relevant qualifications and experience in leadership and human resource management, with a focus on delivering high-quality care. Join a proactive practice that values innovation and compassion in healthcare.

Qualifications

• Relevant qualification in business management or equivalent experience.
• Detailed knowledge of employment legislation and managing a diverse workforce.
• Experience of leadership in a healthcare setting.

Responsibilities

• Overall responsibility for the day-to-day running of the surgery.
• Lead primary care services to meet standards and ensure viability.
• Manage financial reports and operational delivery of services.

Skills

Leadership

Financial Management

Human Resource Management

IT Skills

Organizational Skills

Education

Qualification in Business Management

Job description

Laindon Medical Group is looking to appoint an experienced practice manager to lead our organisation on a full-time basis, for hours per week over 5 days.

The main responsibilities of the role include:

• The overall responsibility for the day-to-day running of the surgery.
• Leading the primary care services, to ensure that the practice meets regulatory and contractual standards whilst remaining financially viable.
• Providing solid leadership, based on a sound knowledge of business management, finance, planning and human resource management, including recruitment.
• Driving innovation and modernisation.
• Meeting the reporting requirements of the partnership and complying with local and national KPIs and contracts;
• Co-ordinating and leading the operational delivery of the services in the practice, engaging with staff, patients and local commissioners.
• Presenting and analysing data, to monitor quality.
• Attending local meetings, to represent the surgery, and reporting to partners.
• Effectively managing all staff.
• Developing effective partnerships with other organisations to benefit the practice.
• Taking responsibility for security, repairs, insurance and maintenance of the premises, services and equipment;
• Ensuring that the practice complies with all aspects of Health & Safety at Work legislation.
• Managing all income, expenditure and accounts, as well as preparing financial reports for the partners;
• Implementing and maintaining systems, under direction from the partners.
• Handling patient enquiries and suggestions, including oversight of the practice-based complaints procedure in conjunction with the relevant partner.
• Reviewing and updating the practice’s information leaflet and website.
• Handling practice publicity and health education materials.
• Being involved in managing the computer system, including organising any maintenance and developments to the system.
• Ensuring practice compliance with data protection legislation.
• Preparing practice business plans and annual reports, as directed by the partners.

About the Candidate

If you are an experienced practice manager looking for a new challenge, then we would love to hear from you. All applicants should have the following skills and qualifications:

• A relevant qualification in business management, or equivalent qualification or experience.
• Detailed and up-to-date knowledge of employment legislation, as well as experience in managing a diverse workforce.
• Strong skills and experience in HR, premises management, IT and complaint handling.
• Prior experience of leadership and personnel management, ideally within a healthcare setting;
• Experience in financial management.
• Ability to deliver a vision, with a willingness and the drive to adapt to NHS targets and business planning, whilst keeping abreast of legislative and contractual changes.
• Self-motivated, with a forward-thinking, solution-focused approach.
• The ability to develop, implement and embed policies, procedures and guidelines.
• Experience of working in an ever-evolving environment, with an ability to cope with regular change.
• Excellent organisational, management and planning skills, IT skills and communication skills.
• Ability to implement and manage change effectively.
• Ability to identify training and development needs in self and others as well as experience of appraising staff.

About Us

We care for 18,500 adults and children across West Basildon and beyond. Our clinical team is made up of 4 GP partners, as well as 5 GPs. Our GPs work alongside advanced nurse practitioners, practice nurses, health care assistants, social prescribers, care coordinators and our own in-house pharmacy team. Our goal is to provide an accessible, friendly, evidence-based and compassionate service. We consider an individual’s holistic needs and utilize the appropriate professionals from our large multidisciplinary team to address the problems presented. We pride ourselves on addressing medical, physical, psychological and social aspects of care. As a practice that strives for clinical excellence, we are passionate about training the next generation of clinicians. We are a thriving and progressive training hub supporting physician associates, nurses, HCAs, pharmacy technicians, independent prescribers, medical students, newly qualified doctors and GP registrars. Come and join us! We are looking for outstanding staff who want to embrace change in general practice but also value continuity. We can accommodate and help you develop skills, and we welcome part-time flexible working. Come and see what we are doing; we look forward to hearing from you!

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and a Disclosure check will be required to check for any previous criminal convictions.