Practice Coordinator: Private Clinic Admin & Medical Support

HCA Healthcare UK; Greater London; On-site; GBP 30,000 - 33,000; Full time

Benefits offered by this job

Private medical cover

Private pension

Critical illness cover

Flexible benefits

25 days holidays

Job summary

HCA Healthcare UK’s Portobello Clinic in Notting Hill seeks a proactive Practice Co-ordinator to support the Primary Care Team. You’ll handle reception, patient registrations, billing, and delegated medical secretarial tasks in a small, friendly clinic.

You’ll work closely with a GP, maintain accurate records, uphold GDPR standards, and provide compassionate client service. Training and career development are available within the group’s extensive network.

Qualifications

• Experience in healthcare administration is preferred.
• Good computer literacy and data management abilities.
• Ability to handle confidential information with care and professionalism.
• Familiarity with medical terminology and private healthcare sector helpful.

Responsibilities

• Working on reception 2 days per week and covering other days as required
• Handling patient registrations and updating patient records
• Managing patient inquiries and providing information about services
• Preparing and processing medical documents and reports
• Managing patient billing, invoicing, and payments
• Medical PA Support: Back-up and support to the medical PA’s within The Portobello Clinic
• Coordinating referrals to specialists and other healthcare providers
• Assisting doctors and nurses with administrative tasks as needed

Skills

Communication skills

Organisational skills

Time management

Independent

GDPR knowledge

EMIS experience

Medical terminology

Client relations

Telephone etiquette

Administration experience

Tools

EMIS

Job description

HCA Healthcare UK’s Portobello Clinic in Notting Hill seeks a proactive Practice Co-ordinator to support the Primary Care Team. You’ll handle reception, patient registrations, billing, and delegated medical secretarial tasks in a small, friendly clinic.

You’ll work closely with a GP, maintain accurate records, uphold GDPR standards, and provide compassionate client service. Training and career development are available within the group’s extensive network.