Practice Administrator

West Suffolk Clinical Commissioning Group; Bedford; Hybrid; GBP 12,000 - 18,000; Part time

Job summary

The Vale Medical Practice (Wootton & Shortstown Practice) in Bedfordshire is seeking two part-time Practice Administrators to join our busy support team across both sites. This role is 27.5 hours per week, with duties spanning reception, filing, and general admin to keep the surgery running smoothly.

Ideal candidates will be well-organised, personable, and able to work across disciplines. Experience in GP administration, preferably with SystmOne, is desirable.

Qualifications

• Experience in GP practice desirable, especially with SystmOne.
• Able to work across two sites.
• Strong administrative and time-management skills.

Responsibilities

• Provide full administrative support across departments.
• Assist the practice team and project a positive image to patients and visitors.
• Direct patients to appropriate services in a courteous, efficient manner.
• Carry out varied administrative duties to support clinical staff and the practice team.
• Facilitate effective communication between patients, primary and secondary care, and other health agencies.

Skills

Organisational skills

Communication

Multi-tasking

Teamwork

Tools

SystmOne GP system

Job description

About the Role

The Vale Medical Practice (Wootton & Shortstown Practice), has an excellent opportunity for two practice administrators to join our busy support team, on a part-time basis for 27.5 hours per week. The successful applicants will work across both of our sites.

The main responsibilities of the role include:

• Provide full administrative support within the surgery working across a range of departments undertaking a range of administrative duties.


• Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.


• Receive, assist, and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.


• Undertake a variety of administrative duties to assist in the smooth running of the practice including the provision of secretarial and clerical support to clinical staff and other members of the practice team.


• Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies.

Please see full job description attached.

About the Candidate

If you are a well organised person, who thrives in a busy working environment where no two days are the same, we'd love to hear from you. Ideally candidates will have worked in a GP practice using TPP SystmOne or another GP clinical system.

We are looking for someone who is:

• Adaptable and friendly, with strong administration, time management and organisational skills.


• An excellent communicator able to work in a confidential and discreet manner.


• Able to \"think on their feet\" in a busy working environment.


• Able to multi-task, work hard and maintain a high level of attention to detail, when under pressure.


• Able to work as part of a multi-disciplinary team, as well as comfortable working independently.

Some flexibility is required as you will sometimes need to work additional or alternative hours to cover for colleagues.

About Us

We are a friendly surgery with a list size of over 18,000 patients, over two sites: Wootton Vale, (MK43 9JJ), and branch site Shortstown Surgery, (MK42 0GS). Both practices are based on the outskirts of Bedford town centre and have easy access and free on-site car parking. Both practices share the same clinical and management teams, and are active members of our PCN, Caritas.

We have good appointment access, which means happy patients, and a strong teamwork ethos that includes an established clinical pharmacy team, GPs, nurses, physician associates, and a clinical liaison team who look after the clinical staff.

We embrace IT and automation and often pilot new innovations. We are an accredited GP training practice for nurses, pharmacists and doctors.

For further information please visit www.woottonvale.co.uk.

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.