Practice Administrative Assistant (PAA)

Kingsley Napley; Greater London; Hybrid; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Pension scheme

Life assurance

Private medical insurance

Dental insurance

Annual salary review

Discretionary performance award

Employee Assistance & Therapy

Cycle to work scheme

GymFlex

Holiday accrual

Time off for good causes

Job summary

Kingsley Napley is seeking a proactive Practice Administrative Assistant in London to join our Practice Support team. The role is hybrid, requiring office presence four days a week during probation and three days on a rota thereafter, with a focus on accurate, flexible administrative support to lawyers and clients.

You will handle diary management, document preparation, filing, and client inquiries while collaborating with Finance, IT and HR.

Qualifications

• GCSEs (including English and Maths) required.
• Strong IT and Microsoft Office skills essential.
• Excellent written and verbal communication, with confidentiality.
• Ability to prioritise and meet deadlines in a busy practice.
• Proactive, organised, and team‑oriented mindset.

Responsibilities

• Provide high‑quality administrative support to deadlines.
• Diary management, meeting coordination, and room bookings.
• Arrange travel and research cost‑effective options.
• First point of contact for clients by phone and email.
• E‑filing, mailbox management, document handling and CRM updates.
• Assist with file/matter management and fees/expenses processing.

Skills

Office administration

Diary management

Client service

Attention to detail

Teamwork

Education

GCSEs including English and Maths

Tools

Outlook

Word

Excel

PowerPoint

Job description

Hours: 9.30am – 5.30pm, Monday to Friday (flexible applications considered)

Department: Practice Support

We are seeking a proactive and highly organised Practice Administrative Assistant to join our London-based Practice Support team. This role is ideal for someone who enjoys working in a collaborative, professional environment and delivering high‑quality administrative support.

Working closely with Practice Assistants and fee earners across the firm, you will provide accurate, flexible and efficient support to help ensure the smooth day‑to‑day running of the practice. This role is hybrid but will require you to be in the office 4 days a week during probation and 3 days a week from that point on a rota basis.

We are seeking applicants who are genuinely interested in a career in business support; this position does not offer progression into a legal or paralegal role.

Key responsibilities

• Providing high‑quality general administrative support to deadlines
• Diary management, meeting coordination, room bookings and conference calls
• Arranging travel and researching cost‑effective options
• Acting as a first point of contact for clients by phone and email
• E‑filing, mailbox management, scanning, copying and document collation
• Assisting with Companies House and Land Registry searches
• File and matter management, including openings, document preparation, CRM updates and archiving
• Financial administration support (expenses, disbursements, transfers and client balances)
• Liaising with internal teams including Finance, IT, People & Culture, Business Development & Marketing and Office Services

You will be organised, detail‑focused and calm under pressure, with a positive, “can‑do” attitude and a strong commitment to teamwork and client service.

You will have:

• GCSEs (or equivalent), including English and Maths
• Strong IT skills (Outlook, Word, Excel and PowerPoint)
• Excellent written and verbal communication skills
• The ability to prioritise and manage competing deadlines
• A professional approach with a clear understanding of confidentiality
• A reliable, team‑focused attitude aligned with our values
• An excellent entry‑level opportunity in a professional services environment
• Supportive, collaborative team with hands‑on learning and guidance
• Exposure to a wide range of administrative and client‑facing tasks
• Hybrid working with flexibility once established
• Clear opportunities for development and progression
• A values‑led, inclusive and supportive workplace

At Kingsley Napley, we believe in rewarding our people and supporting their wellbeing. We offer:

• Pension scheme with firm contributions
• Life assurance, permanent health insurance, private medical insurance and dental insurance
• Annual salary review, promotion opportunities and discretionary performance award
• 24/7 available Employee Assistance & Therapy programme
• 6 free 11 therapy sessions through Self Space
• Cycle to work scheme and in office bike storage, season ticket loan
• Health screenings
• Holiday buy/sell/bank
• GymFlex: discounted gym rates, wellness subsidy, gym loan
• Holiday accrual with length of service
• Time off for good causes

Why KN?

Whilst we are very proud of the work we do, it is our people who are the key to our success. KN takes wellness and wellbeing very seriously, and we have a number of initiatives and programmes in place to ensure that our people feel included, happy and motivated at work. We look for passionate, committed and diverse ‘team players’ whose core values align with ours.

Kingsley Napley is proud to be an equal opportunities employer. We welcome applications from all backgrounds and are committed to creating an inclusive workplace.