Power Platform Support Engineer

JR United Kingdom; Reading; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Power Platform Support Engineer to enhance their dynamic support team in Reading. This full-time role involves troubleshooting and resolving customer issues while collaborating with internal teams to improve client experiences. You will provide essential technical support for Microsoft Power Platform, including Power Apps, Power Automate, and Power BI, ensuring efficient operation for a diverse customer base. If you are passionate about technology and eager to grow within the Power Platform ecosystem, this opportunity is perfect for you.

Qualifications

• Hands-on experience with Microsoft Power Platform is essential.
• Strong troubleshooting skills across varied technical issues.

Responsibilities

• Providing frontline technical support for users of Microsoft Power Platform.
• Collaborating with customers to resolve technical challenges.

Skills

Microsoft Power Platform

Power Apps

Power Automate

Power BI

SQL/database knowledge

Excellent communication skills

Customer-first mindset

Problem-solving

Tools

Ticketing systems

CRM tools

Job description

Social network you want to login/join with:

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Client:

X4 Technology

Location:

reading, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

Location: Hybrid in Reading (2-3 days on-site)

Job Type: Full-time, Permanent

Start Date: ASAP

A leading Microsoft partner is currently on the look out for a Power Platform Support Engineer to join their dynamic support team in Reading. In this role, you will troubleshoot and resolve customer issues while collaborating with internal teams to continuously improve client experiences. Your expertise will help ensure the Power Platform runs efficiently and effectively for a diverse customer base.

• Providing frontline technical support for users of Microsoft Power Platform (Power Apps, Power Automate, Power BI)
• Collaborating directly with customers to resolve technical challenges
• Documenting, tracking, and managing support issues via ticketing systems
• Working alongside developers to escalate and resolve complex cases
• Offering feedback to refine product functionality and user experience
• Staying current with Power Platform developments through training and continuous learning
• Hands-on experience with Microsoft Power Platform, especially Power Apps, Power Automate, and Power BI
• Strong understanding of Microsoft Dynamics 365 (a plus)
• Confident troubleshooting skills across varied technical issues
• Familiarity with ticketing and CRM tools
• SQL/database knowledge is advantageous

Additional Skills & Attributes

• Excellent communication skills (written and verbal)
• Customer-first mindset and proactive problem-solving approach
• Strong team player with the ability to collaborate effectively
• A keen desire to learn and grow within the Power Platform ecosystem
• Confidence in navigating new challenges and introducing creative solutions
• Logical, systematic thinking with a calm, solutions-focused approach

Apply directly to learn more about this exciting opportunity or connect with me on LinkedIn to stay updated on other engaging roles in this space.