Post-Sales Enablement & Revenue Coordinator

NielsenIQ; Oxford; Hybrid; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Flexible working environment

Volunteer time off

Job summary

NielsenIQ in Oxford, UK is seeking a Post-Sales Enablement Executive to coordinate opportunity administration, commercial documentation, and the sales-to-finance handover. You will help ensure opportunities are complete, accurate and move efficiently through invoicing and revenue recognition.

The role requires a detail‑driven, proactive operator who owns tasks, communicates clearly across Sales, Finance and Client Service, and delivers a smooth experience for internal stakeholders and clients.

Qualifications

• Experience in sales support, sales operations, commercial administration, finance coordination, customer operations or a similar role.
• Strong attention to detail, with the ability to check commercial documents and maintain accurate records.
• Excellent organisation and prioritisation skills, with the ability to manage multiple requests and deadlines.
• Clear written and verbal communication skills, with confidence working across different teams and levels of seniority.
• A proactive, solutions‑focused approach and a strong sense of ownership from request through to resolution.
• Comfort using CRM, ERP or workflow systems; experience of Microsoft Dynamics/MSD, SAP, Power BI or similar platforms would be advantageous.
• Good working knowledge of Microsoft Excel, Outlook, Word and PowerPoint.
• An understanding of opportunity management, invoicing, purchase orders or revenue‑recognition processes would be beneficial.
• Ability to work effectively in a fast‑paced hybrid environment, both independently and as part of a cross‑functional team.

Responsibilities

• Manage opportunities through the relevant MSD lifecycle stages, from submission through to invoicing and revenue recognition.
• Check that required documentation is complete, accurate and submitted on time, including contracts, purchase orders, rate cards, pricing approvals and customer information.
• Monitor submitted opportunities, provide clear status updates and proactively resolve documentation or process issues that could delay delivery or revenue.
• Support a consistent, well‑controlled handover from Sales into Finance, Client Service and other post‑sales teams.
• Support Sales teams with opportunity creation, amendments, submission activities and post‑submission changes.
• Process billing updates and other customer or opportunity amendments accurately.
• Manage deal documentation and filing in line with agreed processes and service standards.
• Work closely with Finance to support invoice readiness, accurate billing and timely revenue recognition.
• Identify missing purchase orders, contract discrepancies, billing risks or customer‑data issues before they affect invoicing.
• Track and escalate revenue blockers, ensuring issues are owned and progressed to resolution.
• Help reduce rejected or blocked opportunities, avoid rework and improve Right First Time performance.
• Support SAP account set‑up, amendments, extensions and account maintenance.
• Maintain accurate customer master data and high standards of system integrity across commercial platforms.
• Use internal systems and reporting to manage workload, prioritise urgent requests and highlight emerging risks.
• Support adoption of agreed processes, controls and ways of working across the Sales organisation.
• Respond promptly and professionally to operational queries from Sales, Finance, Client Service and other post‑sales stakeholders.
• Build strong working relationships across functions and provide a positive stakeholder experience through proactive communication and ownership.
• Identify recurring issues, process gaps and avoidable delays, and recommend practical improvements.
• Contribute to process documentation, training materials and the implementation of improved working practices.

Skills

Attention to detail

Organisational skills

Cross-functional collaboration

Communication

Problem solving

Tools

Microsoft Dynamics MSD

SAP

Power BI

Microsoft Excel

Job description

NielsenIQ in Oxford, UK is seeking a Post-Sales Enablement Executive to coordinate opportunity administration, commercial documentation, and the sales-to-finance handover. You will help ensure opportunities are complete, accurate and move efficiently through invoicing and revenue recognition.

The role requires a detail‑driven, proactive operator who owns tasks, communicates clearly across Sales, Finance and Client Service, and delivers a smooth experience for internal stakeholders and clients.