Sales Enablement Coordinator

NielsenIQ; Oxford; Hybrid; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Flexible working environment

Volunteer time off

Job summary

NielsenIQ in Oxford, UK is seeking a Post-Sales Enablement Executive to coordinate opportunity administration, commercial documentation, and the sales-to-finance handover. You will help ensure opportunities are complete, accurate and move efficiently through invoicing and revenue recognition.

The role requires a detail‑driven, proactive operator who owns tasks, communicates clearly across Sales, Finance and Client Service, and delivers a smooth experience for internal stakeholders and clients.

Qualifications

• Experience in sales support, sales operations, commercial administration, finance coordination, customer operations or a similar role.
• Strong attention to detail, with the ability to check commercial documents and maintain accurate records.
• Excellent organisation and prioritisation skills, with the ability to manage multiple requests and deadlines.
• Clear written and verbal communication skills, with confidence working across different teams and levels of seniority.
• A proactive, solutions‑focused approach and a strong sense of ownership from request through to resolution.
• Comfort using CRM, ERP or workflow systems; experience of Microsoft Dynamics/MSD, SAP, Power BI or similar platforms would be advantageous.
• Good working knowledge of Microsoft Excel, Outlook, Word and PowerPoint.
• An understanding of opportunity management, invoicing, purchase orders or revenue‑recognition processes would be beneficial.
• Ability to work effectively in a fast‑paced hybrid environment, both independently and as part of a cross‑functional team.

Responsibilities

• Manage opportunities through the relevant MSD lifecycle stages, from submission through to invoicing and revenue recognition.
• Check that required documentation is complete, accurate and submitted on time, including contracts, purchase orders, rate cards, pricing approvals and customer information.
• Monitor submitted opportunities, provide clear status updates and proactively resolve documentation or process issues that could delay delivery or revenue.
• Support a consistent, well‑controlled handover from Sales into Finance, Client Service and other post‑sales teams.
• Support Sales teams with opportunity creation, amendments, submission activities and post‑submission changes.
• Process billing updates and other customer or opportunity amendments accurately.
• Manage deal documentation and filing in line with agreed processes and service standards.
• Work closely with Finance to support invoice readiness, accurate billing and timely revenue recognition.
• Identify missing purchase orders, contract discrepancies, billing risks or customer‑data issues before they affect invoicing.
• Track and escalate revenue blockers, ensuring issues are owned and progressed to resolution.
• Help reduce rejected or blocked opportunities, avoid rework and improve Right First Time performance.
• Support SAP account set‑up, amendments, extensions and account maintenance.
• Maintain accurate customer master data and high standards of system integrity across commercial platforms.
• Use internal systems and reporting to manage workload, prioritise urgent requests and highlight emerging risks.
• Support adoption of agreed processes, controls and ways of working across the Sales organisation.
• Respond promptly and professionally to operational queries from Sales, Finance, Client Service and other post‑sales stakeholders.
• Build strong working relationships across functions and provide a positive stakeholder experience through proactive communication and ownership.
• Identify recurring issues, process gaps and avoidable delays, and recommend practical improvements.
• Contribute to process documentation, training materials and the implementation of improved working practices.

Skills

Attention to detail

Organisational skills

Cross-functional collaboration

Communication

Problem solving

Tools

Microsoft Dynamics MSD

SAP

Power BI

Microsoft Excel

Job description

• Compensation: GBP 26,000 - GBP 38,000 - yearly

Job Description

ABOUT THE JOB

Do you enjoy bringing order to complex processes, solving operational issues and helping commercial teams deliver a strong customer experience? Are you proactive, highly organised and comfortable working across Sales, Finance and post-sales teams? If so, this could be an exciting opportunity to play a central role in improving how NIQ turns signed opportunities into accurate invoicing and recognised revenue.

NIQ is seeking a Post-Sales Enablement Executive to provide hands‑on coordination across opportunity administration, commercial documentation and the sales‑to‑finance handover. The role will help ensure that opportunities are complete, accurate and progressed efficiently through internal systems, invoicing and revenue‑recognition processes.

The ideal candidate is a dependable and detail‑focused operator who takes ownership, communicates clearly and follows issues through to resolution. You will be motivated by helping colleagues succeed, improving Right First Time delivery and creating a smooth experience for internal stakeholders and clients.

RESPONSIBILITIES

Opportunity Processing and Post‑Sales Handover

• Manage opportunities through the relevant MSD lifecycle stages, from submission through to invoicing and revenue recognition.
• Check that required documentation is complete, accurate and submitted on time, including contracts, purchase orders, rate cards, pricing approvals and customer information.
• Monitor submitted opportunities, provide clear status updates and proactively resolve documentation or process issues that could delay delivery or revenue.
• Support a consistent, well‑controlled handover from Sales into Finance, Client Service and other post‑sales teams.

Commercial Administration

• Support Sales teams with opportunity creation, amendments, submission activities and post‑submission changes.
• Process billing updates and other customer or opportunity amendments accurately.
• Manage deal documentation and filing in line with agreed processes and service standards.

Sales‑to‑Finance Coordination

• Work closely with Finance to support invoice readiness, accurate billing and timely revenue recognition.
• Identify missing purchase orders, contract discrepancies, billing risks or customer‑data issues before they affect invoicing.
• Track and escalate revenue blockers, ensuring issues are owned and progressed to resolution.
• Help reduce rejected or blocked opportunities, avoid rework and improve Right First Time performance.

Systems and Data Administration

• Support SAP account set‑up, amendments, extensions and account maintenance.
• Maintain accurate customer master data and high standards of system integrity across commercial platforms.
• Use internal systems and reporting to manage workload, prioritise urgent requests and highlight emerging risks.
• Support adoption of agreed processes, controls and ways of working across the Sales organisation.

Stakeholder Support and Continuous Improvement

• Respond promptly and professionally to operational queries from Sales, Finance, Client Service and other post‑sales stakeholders.
• Build strong working relationships across functions and provide a positive stakeholder experience through proactive communication and ownership.
• Identify recurring issues, process gaps and avoidable delays, and recommend practical improvements.
• Contribute to process documentation, training materials and the implementation of improved working practices.

REQUIREMENTS

• Experience in sales support, sales operations, commercial administration, finance coordination, customer operations or a similar role.
• Strong attention to detail, with the ability to check commercial documents and maintain accurate records.
• Excellent organisation and prioritisation skills, with the ability to manage multiple requests and deadlines.
• Clear written and verbal communication skills, with confidence working across different teams and levels of seniority.
• A proactive, solutions‑focused approach and a strong sense of ownership from request through to resolution.
• Comfort using CRM, ERP or workflow systems; experience of Microsoft Dynamics/MSD, SAP, Power BI or similar platforms would be advantageous.
• Good working knowledge of Microsoft Excel, Outlook, Word and PowerPoint.
• An understanding of opportunity management, invoicing, purchase orders or revenue‑recognition processes would be beneficial.
• Ability to work effectively in a fast‑paced hybrid environment, both independently and as part of a cross‑functional team.

What Success Looks Like

• Opportunities are processed accurately and within agreed service levels.
• Commercial documentation is complete and compliant at first submission.
• Billing and revenue blockers are identified early, clearly communicated and resolved promptly.
• Post‑sales handovers are smooth, with fewer avoidable queries and less rework.
• Sales and Finance stakeholders receive timely, reliable support and clear updates.
• Recurring process issues are converted into practical improvements.

Additional Information

This is a full‑time hybrid role based in NIQ’s Oxford, UK office. The working pattern and any role‑specific compensation or incentive arrangements will be confirmed through the recruitment process. NIQ offers a flexible working environment and a range of employee benefits, subject to local policy and eligibility.

Additional Information

• Flexible working environment
• Volunteer time off

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job‑related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state‑of‑the‑art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws.We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact.To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion