Post Room & Concierge Administrator | Customer Care

Places for People; Greater London; Presencial; GBP 14.000 - 19.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

25 days holiday

Healthcare cashback

Study sponsorship

Pension & Life Assurance

Our Place Rewards

Descripción de la vacante

Residential Management Group (RMG) is seeking a Post Room Assistant to join us at One Tower Bridge, SE1. You will sort, record and distribute mail, manage deliveries and returns, and support the concierge during breaks.

You’ll use MS Office and handle enquiries by email, phone and in person, while helping maintain GDPR compliance and reporting systems. The role operates on a rotating 8am–8pm rota (4 days on, 4 days off) and offers a solid benefits package including holiday leave, healthcare

Formación

• Experience in a customer-facing environment.
• Proficient in Word and Excel and other MS Office tools.
• Experience maintaining accurate records and managing admin processes.
• Able to work independently and in a team.
• Minimum of 4 GCSEs at Grade C/4 or above (or equivalent).

Responsabilidades

• Sort, record and distribute incoming and outgoing mail.
• Manage deliveries, dispatches and returns of parcels.
• Process mail posting requests using online systems and MS Office.
• Act as a point of contact for customers, visitors and contractors.
• Support Concierge during breaks and assist access to buildings and facilities.

Conocimientos

Customer service

Microsoft Word

Microsoft Excel

Record keeping

Teamwork

Educación

GCSEs

Descripción del empleo

Residential Management Group (RMG) is seeking a Post Room Assistant to join us at One Tower Bridge, SE1. You will sort, record and distribute mail, manage deliveries and returns, and support the concierge during breaks.

You’ll use MS Office and handle enquiries by email, phone and in person, while helping maintain GDPR compliance and reporting systems. The role operates on a rotating 8am–8pm rota (4 days on, 4 days off) and offers a solid benefits package including holiday leave, healthcare