Post Resettlement Case Manager

Nichols College; Dudley; On-site; GBP 25,000 - 35,000; Full time

Job summary

Nichols College is seeking a Post Resettlement Case Manager to provide crucial support to refugee clients. This role involves offering culturally sensitive services, assisting with DHHS assistance access, and delivering financial literacy education. Ideal candidates should possess a related Bachelor’s degree and demonstrated experience in social services.

Qualifications

• Bachelor’s degree in a relevant field required.
• Preferred bilingual skills in Spanish or other languages.
• Experience in child welfare or case management preferred.

Responsibilities

• Provide culturally sensitive services to refugee clients.
• Assist with accessing state DHHS assistance.
• Coordinate referrals to community services.

Skills

Cultural sensitivity

Communication

Crisis intervention skills

Independence

Judgment

Education

Bachelor’s degree in Behavioral Sciences or Social Services

Tools

Microsoft Office

Job description

and the job listing Expires on June 30, 2025

As a Post Resettlement Case Manager, you will be primarily responsible for providing culturally sensitive services to refugee clients after the defined resettlement case management period or immediately for refugee clients without case management assistance. This individual will also be responsible for assisting clients with accessing their respective state’s DHHS assistance.

This position is expected to function effectively with moderate supervision while following the guidelines given on procedures, along with agency, federal, and state regulatory requirements.

ESSENTIAL JOB RESPONSIBILITIES

• Provide culturally sensitive services to refugee clients after the defined resettlement case management period or immediately for refugee clients without case management assistance;
• Assist clients with accessing their respective state’s DHHS assistance;
• Provide financial literacy and cultural orientation to clients;
• Effectively refer clients to mental health services and screenings;
• Create and coordinate referrals to community services, when necessary;
• Complete paperwork within appropriate time frames;
• Transport clients on an as needed basis;
• Stay abreast of all agency, federal, and state regulatory requirements related to social services;
• Complete other duties as assigned.

QUALIFICATIONS:

• Bachelor’s level degree in Behavioral Sciences, Human Services, or a Social Services field from an accredited college;
• Child welfare and/or case management experience is strongly preferred;
• Bi-lingual: English/Spanish, French, Kinyarwanda, Swahili or other indigenous languages preferred;
• Prior work experience with serving refugees, preferred;
• Mature and stable judgment as well as sensitivity to various cultures and the unique history of refugees;
• Excellent verbal and written communication skills;
• Demonstrated clinical, therapeutic, and crisis intervention skills;
• Ability to work independently and exercise a high level of confidentiality;
• Must be willing and able to work some evenings and weekends when necessary;
• Computer skills sufficient to perform essential functions including knowledge of Microsoft Office suite;
• Must be 21 years old with a valid driver’s license with at least 3 years driving experience in the U.S. to operate a vehicle on behalf of Bethany. Must also pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage;
• Pass a criminal history screen, including state and local child protection agency registries;
• Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity.

Salary disclosure for residents of California, Colorado, Connecticut, Washington D.C., Hawaii, Illinois, Maryland, & New York*
Note: Bethany’s compensation plan accounts for geographical differentials
Accepting On-Going Applications
Link to full Benefits Package (Total Rewards Guide) is on the Bethany Career Page.