Post Office LTD Counter Clerk and Shop Assistant

Post Office LTD; Stoke Gifford; Presencial; GBP 21.000 - 27.000; Jornada completa

Descripción de la vacante

Post Office LTD Counter Clerk and Shop Assistant in Stoke Gifford is seeking a friendly, reliable team member to greet customers and support branch operations.

You will handle a range of postal and financial transactions, give product guidance, keep the counter tidy, and work as part of a team in a busy retail environment. This role offers training and an inclusive environment for growth.

Formación

• Experience in customer-facing roles is preferred.
• Good numeracy and attention to detail essential.
• Able to work in a fast-paced retail environment.

Responsabilidades

• Deliver excellent customer service at the counter.
• Process a wide range of postal and financial transactions, including mail, bill payments, banking, travel money, and identity services.
• Handle cash and card payments accurately and securely.
• Offer advice and guidance on Post Office products and services.
• Ensure compliance with security, fraud prevention, and operational procedures.
• Keep the branch tidy, well-stocked, and welcoming for customers.
• Support your team with general administrative and retail tasks.

Conocimientos

Strong communication

Interpersonal skills

Numeracy

Customer-first attitude

Retail experience

Descripción del empleo

Post Office LTD Counter Clerk and Shop Assistant

Join the Trusted Face of the UK's Postal Service

Are you friendly, reliable, and customer-focused? Post Office Ltd is looking for a Counter Clerk to join our team and be the welcoming face of our local branch. You'll play a vital role in delivering essential services to the community while working in a supportive and inclusive environment.

Key Responsibilities

• Deliver excellent customer service at the counter
• Process a wide range of postal and financial transactions, including mail, bill payments, banking, travel money, and identity services
• Handle cash and card payments accurately and securely
• Offer advice and guidance on Post Office products and services
• Ensure compliance with security, fraud prevention, and operational procedures
• Keep the branch tidy, well-stocked, and welcoming for customers
• Support your team with general administrative and retail tasks

What We're Looking For

• Previous Post Office experience or cashier role (desirable but not essential)
• Strong communication and interpersonal skills
• Good numeracy and attention to detail
• A positive attitude with a customer-first approach
• Ability to work in a fast-paced retail environment