Post Office Clerk - Rossdowney PO

Henderson Group; Derry/Londonderry; On-site; GBP 15,000 - 21,000; Part time

Job summary

Henderson Group is hiring a Part-time Post Office Clerk at EUROSPAR/MAXOL (Rossdowney) in Derry/Londonderry. The role runs 16–20 hours per week with shifts 3:00pm–8:00pm Monday–Friday and 8:00am–8:00pm Sunday, with some flexibility. £13.25 per hour plus benefits. Travel to other Post Office branches may be required.

The employer emphasises customer-first service, teamwork and integrity, and offers employee benefits and a supportive environment within Northern Ireland's leading foodservice group.

Qualifications

• Cash handling experience.
• Sales experience and working towards sales targets.
• Back office administrative experience.

Responsibilities

• Assist in the efficient running of the Post Office daily.
• Listen to and understand customers' needs and advise on products and services.
• Serve customers according to procedures to ensure customer satisfaction and daily operation of the Post Office branch.
• Handle and balance cash accurately.
• Complete administration duties as required.
• Provide an outstanding level of customer care.
• Travel to other Post Office branches may be required.
• Complete other duties as required for the role.

Skills

Cash handling

Sales experience

Back office admin

Education

Good education standard

Tools

Microsoft Office

Job description

Post Office Clerk

£13.25 per hour & Benefits.

Part-time positions at 16 - 20 hours per week, working within the hours 3:00pm - 8:00pm Monday - Friday & 8:00am - 8:00pm Sunday, with a degree of flexibility required.

EUROSPAR/MAXOL (Rossdowney) 1 Rossdowney Park, Co. Londonderry, BT47 5NR.

Who are we?

Henderson Group are proud to be Northern Ireland's leading foodservice provider. Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property. We employ over 6,000 staff and have been placed 3rd in Ulster Business Top 100 Companies 2025.

We're an Investors in People accredited, family-owned group, and our culture is lived out through our four core values - Ambition, Customer First, Teamwork and Integrity.

A look into the role

Reporting to the Store Management Team, you will assist in the efficient running of the Post Office daily, ensuring that a high standard of customer service is achieved at all times.

As Post Office Clerk you will be required to:

• Listening to and understanding our customers' needs and advising customers about our products and services.
• Serve customers according to the company procedures on customer satisfaction, assisting in the successful daily operation of the Post Office branch.
• Handle & Balance cash accurately.
• Complete administration duties as required.
• Provide an outstanding level of customer care.
• Travel to other Post Office branches may be required as part of the job role.
• Complete other duties as required for the role.

Skills for Success

• Cash handling experience.
• Previous experience in sales/active selling as well as working towards sales targets.
• Back office administrative experience.

Desirable:

• A good standard of education.
• Working knowledge of Microsoft Office package.

Applicants should note that based on the response, the company may increase the shortlisting criteria.

Are we right for you?

As part of this role, it will be important that you feel aligned with the values that we live and work by.

Ambition

We always strive to be better. We seek new challenges and look for ways to do things better.

Customer First

We provide exceptional service. We put customers at the heart of everything and support our communities.

Teamwork

We succeed together. We help colleagues to succeed, and we share our knowledge and skills.

Integrity

We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.

The Reward

The impact you can make with Henderson Group goes far beyond your day to day. You will have the balance necessary to enjoy your job and your life. We will help you to feel proud of what you do and achieve. And we will be here to celebrate your success.

Our business has been recognised externally for delivering excellence in employment. We value employee development and heavily invest in our people.

Benefits include attractive pay, employee assistance programme, discount scheme throughout UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores and many more.

Working Hours

Part-time positions at 16 - 20 hours per week, working within the hours 3:00pm - 8:00pm Monday - Friday & 8:00am - 8:00pm Sunday, with a degree of flexibility required. Shortlisted candidates will have the opportunity to discuss working hours and shift patterns in further detail at Interview.

We are an equal opportunities employer.