Portfolio Pathway Transformation Manager

Royal College of Physicians; City Of London; Hybrid; GBP 35,000 - 42,000; Full time

Job summary

The Royal College of Physicians is seeking a Portfolio Pathway Transformation Manager in London to lead operational delivery, transformation and continuous improvement of the Portfolio Pathway service within the JRCPTB. This 12-month fixed-term role focuses on service improvement, performance management, technology and data-led working, enabling GMC Specialist Register readiness.

The role leads a team of administrators, collaborates with SACs, the GMC and other stakeholders, and reports to

Qualifications

• Degree or equivalent professional experience.
• Experience leading and managing an operational service.
• Experience leading, motivating and developing staff.
• Demonstrable experience delivering service improvement, transformation and organisational change.
• Excellent planning, organisational and problem-solving skills.
• Experience using data, reporting and technology to improve performance.

Responsibilities

• Lead the operational delivery of the Portfolio Pathway service across physician specialties, ensuring a responsive, high-quality and efficient service.
• Develop and deliver a transformation plan with measurable improvements in performance, efficiency and stakeholder experience.
• Review end-to-end service and use data to identify root causes of delay and risk.
• Improve performance against timeframes, standards and KPIs, addressing risks and backlogs within control.
• Work with SACs, GMC and other stakeholders; report and advise senior leaders.
• Drive use of technology, automation, AI and BI to improve workflows and decision making.
• Strengthen arrangements for the clinical assessor workforce, including recruitment and deployment.
• Provide clear line management and development for the Portfolio Pathway team.
• Build relationships with medical leaders and stakeholders, producing robust reports and recommendations.

Skills

Leadership & team development

Stakeholder engagement

Data-driven decision making

Project management

Communication

Education

Degree or equivalent professional experience

Tools

Power BI

Dynamics CRM

Microsoft Copilot

Power Automate

Job description

Portfolio Pathway Transformation Manager

London

£38,429

Contract type: 12 month fixed term

Working arrangements: Standard working hours between 9am - 5pm, Monday to Friday. Hybrid working, with a minimum of 6 days per month in the office.

The Federation of the Royal Colleges of Physicians is recruiting a Portfolio Pathway Transformation Manager to lead the operational delivery, transformation and continuous improvement of the Portfolio Pathway service within the Joint Royal Colleges of Physicians Training Board (JRCPTB). This is a 12-month fixed-term role providing leadership during a period of significant organisational change, with a strong focus on service improvement, operational resilience, performance management, technology and data-led working. Portfolio Pathway is a key route to specialist registration, enabling experienced doctors to demonstrate that they have achieved the standards required for entry to the General Medical Council (GMC) Specialist Register.

Purpose and scope

The postholder will lead a team of administrators and work with medical leaders, Specialty Advisory Committees (SACs), clinical assessors, the General Medical Council (GMC) and colleagues across the Federation. They will develop and deliver a time-limited transformation plan, improving areas within JRCPTB's control while clearly evidencing and escalating wider systemic constraints and dependencies.

Key responsibilities

• Lead the operational delivery of the Portfolio Pathway service across physician specialties, ensuring a responsive, high-quality and efficient service.
• Develop and deliver an agreed transformation plan with measurable improvements in performance, efficiency, resilience, management information and stakeholder experience.
• Review the end-to-end service and use data and stakeholder insight to identify root causes of delay, inefficiency and service risk.
• Improve performance against contractual and regulatory timeframes, service standards and key performance indicators, addressing risks and backlogs within JRCPTB's control.
• Work collaboratively with internal teams and key stakeholders including SACs and the GMC.
• Drive the effective use of technology, automation, artificial intelligence and business intelligence to improve workflows, reporting and decision making.
• Review and strengthen arrangements for the clinical assessor workforce, including recruitment, capacity, deployment and utilisation.
• Provide clear, supportive line management and development for the Portfolio Pathway team.
• Build effective relationships with medical leaders, SACs, clinical assessors, the GMC and other stakeholders, producing robust reports, analysis and recommendations for senior audiences.
• Support the Federation's response to the anticipated GMC tender and subsequent transition planning through operational evidence, performance information and service analysis.

About you

Essential

• Degree or equivalent professional experience.
• Experience leading and managing an operational service, programme or business function.
• Experience leading, motivating and developing staff.
• Demonstrable experience delivering service improvement, transformation and organisational change.
• Excellent planning, organisational and problem-solving skills, with the ability to manage competing priorities in a complex and changing environment.
• Experience identifying and managing operational risks.
• Experience using data, reporting and technology to improve performance and support decision making.
• Excellent written and verbal communication skill, with experience building productive relationships and influencing senior stakeholders.

Desirable

• Experience leading digital transformation, service redesign or operational improvement programmes.
• Experience working with clinicians or professional volunteer networks.
• Experience using digital workflow, automation, CRM or business intelligence tools such as Power BI, Dynamics CRM, Microsoft Copilot or Power Automate.
• Knowledge of postgraduate medical education, healthcare regulation or professional standards.

Closing date: 02 November 2026

Shortlisted candidates will be notified by: 03 November 2026

Interview date: 11 November 2026

The RCP positively encourages applications for suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.

The RCP is all about our people - our members, our staff, our volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. that's why welcoming and having people who represent the 21st century medical workforce and the diverse population of patients we serve is so important to us.