Portfolio Pathway Transformation Manager

Royal-College-of-Physicians; Greater London; Hybrid; GBP 35,000 - 42,000; Full time

Benefits offered by this job

Annual leave

Mental health support

Health cash plan

Employee discounts

Job summary

The Federation of the Royal Colleges of Physicians in the UK is seeking a Portfolio Pathway Transformation Manager to lead the operational delivery, transformation and continuous improvement of the Portfolio Pathway service within JRCPTB. This 12-month fixed-term role focuses on service improvement, resilience and data-led decision making.

You will manage a team of administrators and collaborate with medical leaders, SACs, the GMC and colleagues across the Federation to deliver a transformation

Qualifications

• Degree or equivalent professional experience required.
• Experience leading and managing an operational service, programme or business function.
• Experience leading, motivating and developing staff.
• Demonstrable experience delivering service improvement, transformation and organisational change.
• Excellent planning, organisational and problem-solving skills, with the ability to manage competing priorities.
• Experience identifying and managing operational risks.
• Experience using data, reporting and technology to improve performance.
• Excellent written and verbal communication skills with senior stakeholders.
• Experience leading digital transformation or service redesign.

Responsibilities

• Lead the operational delivery of the Portfolio Pathway service across physician specialties.
• Develop and deliver a transformation plan with measurable improvements in performance, efficiency and resilience.
• Use data and stakeholder insight to identify root causes of delay and risk.
• Improve performance against regulatory timeframes and KPIs within control.
• Collaborate with internal teams, SACs and the GMC.
• Drive use of technology and BI to improve workflows and decision making.
• Strengthen arrangements for the clinical assessor workforce, including recruitment and deployment.
• Provide clear line management for the Portfolio Pathway team.
• Produce robust reports and recommendations for senior audiences.
• Support tender responses and transition planning with operational evidence.

Skills

Staff leadership

Operational management

Data analytics

Digital transformation

Stakeholder engagement

Power BI knowledge

Process improvement

Communication

Healthcare regulation knowledge

Education

Degree or equivalent professional experience

Tools

Power BI

Dynamics CRM

Microsoft Copilot

Power Automate

Job description

Salary:Grade 5, £38,429. Please note, for internal applicants the salary will be reflected by pay and award policy

Working arrangements:Standard working hours between 9am – 5pm, Monday to Friday. Hybrid working, with a minimum of 6 days per month in the office.

The Federation of the Royal Colleges of Physicians is recruiting a Portfolio Pathway Transformation Manager to lead the operational delivery, transformation and continuous improvement of the Portfolio Pathway service within the Joint Royal Colleges of Physicians Training Board (JRCPTB). This is a 12-month fixed-term role providing leadership during a period of significant organisational change, with a strong focus on service improvement, operational resilience, performance management, technology and data-led working.Portfolio Pathway is a key route to specialist registration, enabling experienced doctors to demonstrate that they have achieved the standards required for entry to the General Medical Council (GMC) Specialist Register.

Purpose and scope

The postholder will lead a team of administrators and work with medical leaders, Specialty Advisory Committees (SACs), clinical assessors, the General Medical Council (GMC) and colleagues across the Federation. They will develop and deliver a time-limited transformation plan, improving areas within JRCPTB’s control while clearly evidencing and escalating wider systemic constraints and dependencies.

Key responsibilities

• Lead the operational delivery of the Portfolio Pathway service across physician specialties, ensuring a responsive, high-quality and efficient service.


• Develop and deliver an agreed transformation plan with measurable improvements in performance, efficiency, resilience, management information and stakeholder experience.


• Review the end-to-end service and use data and stakeholder insight to identify root causes of delay, inefficiency and service risk.


• Improve performance against contractual and regulatory timeframes, service standards and key performance indicators, addressing risks and backlogs within JRCPTB’s control.


• Work collaboratively with internal teams and key stakeholders including SACs and the GMC.


• Drive the effective use of technology, automation, artificial intelligence and business intelligence to improve workflows, reporting and decision making.


• Review and strengthen arrangements for the clinical assessor workforce, including recruitment, capacity, deployment and utilisation.


• Provide clear, supportive line management and development for the Portfolio Pathway team.


• Build effective relationships with medical leaders, SACs, clinical assessors, the GMC and other stakeholders, producing robust reports, analysis and recommendations for senior audiences.


• Support the Federation’s response to the anticipated GMC tender and subsequent transition planning through operational evidence, performance information and service analysis.

About you

Essential

• Degree or equivalent professional experience.


• Experience leading and managing an operational service, programme or business function.


• Experience leading, motivating and developing staff.


• Demonstrable experience delivering service improvement, transformation and organisational change.


• Excellent planning, organisational and problem-solving skills, with the ability to manage competing priorities in a complex and changing environment.


• Experience identifying and managing operational risks.


• Experience using data, reporting and technology to improve performance and support decision making.


• Excellent written and verbal communication skill, with experience building productive relationships and influencing senior stakeholders.


• Experience leading digital transformation, service redesign or operational improvement programmes.


• Experience working with clinicians or professional volunteer networks.


• Experience using digital workflow, automation, CRM or business intelligence tools such as Power BI, Dynamics CRM, Microsoft Copilot or Power Automate.


• Knowledge of postgraduate medical education, healthcare regulation or professional standards.

Shortlisted candidates will be notified by:03 November 2026

Interview date:11 November 2026

Your candidate experience is extremely important to us. If you would like to discuss this role or require any reasonable adjustments for your application, please reach out to our recruitment team:

The RCP positively encourages applications for suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.

The RCP is all about our people - our members, our staff, our volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. that's why welcoming and having people who represent the 21st century medical workforce and the diverse population of patients we serve is so important to us.

Who we are

The Federation of the Royal Colleges of Physicians, based in the UK and with international reach, is a collaboration between the:

• Royal College of Physicians of Edinburgh


• Royal College of Physicians and Surgeons of Glasgow


• Royal College of Physicians

Collectively, the colleges represent more than 50,000 physicians worldwide. For physicians in the UK and globally, the colleges provide an invaluable professional network, opportunities to share best practice and ongoing educational opportunities.

The Federation develops and delivers services to support doctors at every stage of their careers, including:

• Examinations (Membership of the Royal Colleges of Physicians of the UK – MRCP(UK))


• Training (JointRoyal Colleges of Physicians Training Board – JRCPTB)

The benefits

• Buy
  annual leave


• Mental health activities
  and sessions


• Health cash plan and employee discounts

Our people

• Rachael O’Flynn

“I've always been motivated by work that has purpose. I'm proud to support collaboration across the three Royal Colleges, helping to advance our shared work in medical education and professional standards—all with the common goal of improving patient care.