Portering Supervisor

Walsall Healthcare; Walsall; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

NHS pension

Staff accommodation where available

Job summary

Walsall Healthcare NHS Trust is seeking a Portering Supervisor to oversee the Portering service at the site in Walsall. The role includes arranging relief cover, liaising with the Facilities Manager, and ensuring mandatory training and safety compliance.

The position is a permanent, full-time Band 3 role offering a salary of £25,760–£27,476 per annum pro rata. NHS pension and staff accommodation where available are included as benefits.

Qualifications

• Supervisory experience or proven leadership capability.
• Good communication skills, both written and verbal.
• Understanding of Health & Safety requirements and NHS standards.

Responsibilities

• Supervise Portering service and organise relief cover.
• Receive requests for Portering and allocate staff accordingly.
• Coordinate with Facilities Manager and Senior Supervisor.
• Ensure IPDR and Mandatory Training are current and up to date.
• Assist in recruitment and selection of Portering staff.
• Undertake Portering duties as needed.
• Conduct daily checks of medical gas levels and manage stock records.

Skills

Supervisory Experience

Effective communication

Teamwork

Health & Safety knowledge

Education

GCSE English & Maths

QCF Level 2 or equivalent

Job description

Should you have any queries for the resourcing team, they are available from 8am to 5pm, Monday to Friday. To get in touch please call 01922 656161.

Main area Facilities - Portering Grade NHS AfC: Band 3 Contract Permanent Hours Full time - 37.5 hours per week (rotational shift pattern (days, nights & weekends)) Job ref 407-E&F-8169277-A

Site Walsall Healthcare NHS Trust Town Walsall Salary £25,760 - £27,476 per annum pro rata Salary period Yearly Closing 06/10/2026 23:59 Interview date 15/10/2026

Walsall Manor Hospital is a busy district general hospital offering compete range of acute services. The Trust primarily serves the immediate population of Walsall with some patients requiring more specialised treatment at other, neighbouring Trusts. The Trust continues to invest in its facilities and services, supporting high-quality care for the communities it serves.

This role offers the opportunity to work within our integrated care model, contributing to high-quality services that help people remain independent in their own homes and communities.

We are committed to investing in our workforce and creating an environment where colleagues can learn, contribute and develop. Our new Urgent Emergency Care Centre, opened in March 2023, demonstrates our ongoing investment in facilities and services.

As an employee, you’ll benefit from an attractive salary and comprehensive benefits package (detailed in Employer Description above), plus access to NHS pension arrangements and staff accommodation where available.

Walsall Healthcare NHS Trust is proud to be part of the Armed Forces Covenant, currently holding the Bronze Award, underlining our commitment to supporting the Armed Forces Community.

Job overview

The post holder will be responsible for:

Providing effective, efficient supervision for the provision of the Portering service.

PLEASE NOTE, WE MAY CLOSE THIS VACANCY EARLY IF WE RECEIVE HIGH NUMBERS OF APPLICATIONS.

Main duties of the job

Main Duties and Responsibilities

Responsible for the supervision of the Portering service within Walsall Healthcare NHS Trust and to organise relief cover during periods of staff absence to ensure the standard of Portering service is maintained.

To receive requests for Portering assistance and to delegate the staff required to carry out these duties.

The Portering Supervisor will liaise with the Facilities Manager and Senior Supervisor.

The Portering Supervisor will be responsible for ensuring IPDR & Mandatory Training is current and up to date.

Working for our organisation

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.

Detailed job description and main responsibilities

Main Duties and Responsibilities

1.Assist the Facilities Manager & Senior Supervisor with the development of the service, ensuring that this is achieved within the confines of the budget.

2.Ensure that the requirements of the Health & Safety Act and all local rules and Policies/procedures that apply are implemented and followed.

3.Maintain records of all Portering staff attendance/absence, i.e. sickness, Annual leaves etc. and draws attention to any areas of concern relating to high levels of absence.

4.Check and counter sign weekly timesheets against work rotas and transfer this information onto the staff register.

5.To supervise the day-to-day operation of Portering requirement of the Hospital.

6.Deal with initial disciplinary and grievance matters in accordance withthe Trust’s Policy and procedures.

7.To undertake counselling of staff in accordance with the Trust’s policy and Procedure.

8.To ensure staff are up to date with all mandatory training and to assist in the training/induction of staff.

9.Ensure all ad-hoc work is carried out in an efficient manner wherever possible.

10.Assist in the recruitment and selection of staff.

11.Undertake Portering duties.

12.Undertake daily checks of Medical gas levels, maintaining adequate stock levels and keeping record of all delivery notes.

13.To carry cardiac arrest bleep and Supervisors Mobile phone and respond in accordance with the Trust policies and procedures.

14.Report immediately, items for repair to 7500 and keep Facilities Manager informed on ongoing problems with equipment.

15.To liaise with other Supervisors/Managers in the Estates and Facilities Directorate to maintain an efficient service.

16.To ensure rotas and working hours are monitored and controlled within defined limits.

17.To follow all Standard Operating Procedures (SOP’s).

Qualifications

• Able to read and write. Basic Education to GCSE Grade 4 English and Mathematics
• Demonstrable experience is advantageous
• QCF Level 2 or willingness to work towards or relevant experience

Knowledge and Experience

• Desirable to have some experience of working in service industry
• Ability to work effectively as part of a team.
• Able to demonstrate basic knowledge of Health & Safety
• Knowledge of NHS Portering standards

Skills and Aptitudes

• Demonstrate effective communication skill both verbally and written
• Demonstrable Supervisory Experience
• Able to support problem solving processes

Please note your application will be transferred from the NHS Jobs system to the internal Walsall Healthcare Trac System. All correspondence will be sent via Trac.

Sponsorship and Visas

We welcome applications from all candidates with the right to work in the UK, including those on Health and Care Visas, Graduate Visas, or other valid permissions. All candidates will be considered on equal terms.

This Trust currently recruits successfully from the domestic labour market and has a sufficient pool of suitably qualified candidates for Band 3 roles. Visa sponsorship is therefore not available for this role currently.Candidates who already hold the right to work in the UK, including those on an existing Health and Care Visa, Graduate Visa, or any other valid permission are welcome to apply and will be considered on equal terms. This position is reviewed regularly in line with Home Office guidance. Right to work will be verified at each stage of the recruitment and monitored throughout employment. All candidates who are offered a position will be required to provide evidence of their right to work in the UK as part of the pre-employment checks process. Where a candidates' right to work is derived from another person’s immigration permission, the Trust will discuss the implications of this with the candidate before a permanent post is confirmed, to ensure that both parties understand the terms on which employment can be sustained.

Recruitment and Selection Approach

In line with best practice and regulatory guidance, our selection process is fair, consistent and based on your ability to perform the role, contribute to the organisation and your potential for development.

What to expect:

Application screening: Your application will be reviewed against the person specification

Interview: Typically, a panel interview with competency-based and values-based questions

Assessment: Role-dependent assessments may include practical tasks or presentations

Timeline: We aim to complete the process within 47 days of the closing date. Recruitment Journey is attached to all live vacancies.

We are committed to making reasonable adjustments for disabled candidates at any stage. Please contact us to discuss your needs.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

Please note this vacancy may close early due to high volume of applications