Portering Supervisor

Royal United Hospitals Bath NHS Foundation Trust; Bath; On-site; GBP 30,000 - 38,000; Full time

Job summary

Royal United Hospitals Bath NHS Foundation Trust is seeking a Portering Supervisor to lead day-to-day portering across the site, with a can-do attitude and commitment to patient care. The role sits within the Portering Services Management Team and involves supervising staff, prioritising requests, and supporting 24/7 operations.

The post includes 37.5 hours per week, occasional 10pm-6am shifts, enhanced pay for abnormal hours, and a requirement for a full UK driving licence and a level 3/5

Qualifications

• Nationally recognised supervisory/management qualification to level 3 or equivalent.
• Full UK driving licence (clean).
• Experience managing teams of 12 or more in healthcare or complex services.

Responsibilities

• Ensure efficient, high-quality portering service across clinical and non-clinical departments.
• Receive, record, and issue prioritised portering requests using the Patient Flow portering management software.
• Monitor portering staff performance and provide on-the-job training.
• Liaise regularly with the portering manager to discuss issues arising from the provision of the portering service.
• Carry out all general portering duties as required.

Skills

Team supervision

Education

Nationally recognised supervisory/management qualification level 3

Management qualification level 5

Full UK driving licence

Job description

Royal United Hospitals Bath NHS Foundation Trust

Portering Supervisor

The closing date is 17 November 2026

The Portering Services at Royal United Bath Hospitals are proudly provided by an In House Team. The service operates 24/7 providing a portering service across site to the 200+ clinical areas.

We are looking to recruit a Portering Supervisor with a "can do" attitude and passion for providing patients with an excellent portering service - you will be joining a dynamic and enthusiastic Portering Services Management Team.

HOURS OF DUTY

The post holder will work a variety of shift patterns, with the occasional 10pm-6am shift to cover their colleagues when they are absent.

Contract is for 37.5 HOURS and does attract enhanced rates of pay and includes weekend working. Rotas for supervisors are issued 1 month in advance.

Enhancements will be paid for abnormal hours.

Main duties of the job

• To ensure an efficient and effective high quality portering service is provided to all clinical and non-clinical departments.
• The receiving, recording, and issuing of prioritised portering requests to portering staff utilising the Patient Flow portering management software system.
• To monitor portering staff performance and to provide on the job training for all portering staff as required.
• To liaise on a regular basis with the portering manager to discuss any issues arising from the provision of the portering service.
• To carrying out all general portering duties as required.

About us

We are proud to be part of BSW Hospitals Group - a formal partnership between the Royal United Hospitals Bath NHS Foundation Trust, Great Western Hospitals NHS Foundation Trust and Salisbury NHS Foundation Trust. With a combined workforce of over 17, 600 colleagues, and budget of 1.6 billion the Group is united by a common purpose to deliver the best possible care to over 1 million people.

We are creating a health and care system that works with the people we care for, reducing the differences people currently face in access, experience and outcomes, improving the experience of our colleagues and tackling shared challenges like sustainability and finances. Every improvement we make across our Group will be guided by what creates the greatest benefit for our colleagues, our patients, our communities and our partners.

By working together, we make a real difference for our patients, each other, and our community. Every role matters in delivering the exceptional, person-centred care we're proud of.

We're committed to a compassionate, inclusive culture where kindness is championed, differences are valued, and diversity makes us stronger.

We want to support you to thrive, taking your career to its full potential. We prioritise staff wellbeing - and yes, we even have a pool!

Discover what it's like to live and work in Bath, explore our RUH staff benefits, and learn how we're building healthcare for the future through the Dyson Cancer Centre and our commitment to research.

Job responsibilities

Please find attached to the vacancy a detailed person specification and job description for further information about this role.

Person Specification

NATIONALLY RECOGNISED SUPERVISORY/MANAGEMENT QUALIFICATION TO LEVEL 3

• Has the relevant qualification or equivalent
• Relevant qualification OR 3 years experience, with internal management training
• Management Qualifcation to level 5, and 3 years experience

FULL CLEAN DRIVING LICENCE

• Possess a valid UK full clean licence
• Possess a valid UK full clean licence with C1 category

MAN MANAGEMENT/TEAM SUPERVISORY EXPERIENCE

• Must have had experience managing teams of 12 or more
• Experience in either healthcare or a complex service managing a team of 12 or more

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Royal United Hospitals Bath NHS Foundation Trust