Band 2 Patient Porter

University Hospitals Birmingham NHS Foundation Trust; West Midlands; On-site; GBP 23,000 - 28,000; Full time

Job summary

University Hospitals Birmingham NHS Foundation Trust is seeking a hospital porter to support clinical and non-clinical teams 24 hours a day on a rotational shift. The role involves moving patients, equipment, and notes between wards and departments, including stretcher transfers and mortuary duties.

The post requires basic literacy/numeracy and a full UK driving licence, with a focus on safety, confidentiality, and flexibility to meet service needs.

Qualifications

• Basic literacy and numeracy are required.
• Able to work as part of a team and support colleagues.
• Able to deal with the public and work under pressure.
• Full UK Driving Licence required (up to 6 points).
• Demonstrate written and verbal clarity in English.
• Physically capable of performing duties and observing safety policies.

Responsibilities

• Move patients, equipment, and notes around the hospital.
• Assist patients into wheelchairs and beds for transport.
• Transfer deceased patients to mortuary and assist with out-of-hours viewing.

Skills

Teamwork

Public interaction

IT skills

Empathy

Flexibility

Driving licence

Education

Basic education in literacy and numeracy

Tools

Electronic communication devices

Job description

Job Summary

Hospital porters provide a varied and supportive role to clinical and non-clinical teams 24 hours a day on a rotational shift pattern. This includes the movement of patients on beds, trolleys and wheelchairs. It also involves the movement of equipment, medication, medical gases, post, patient notes, patient meals, consumables, waste, samples and test results from one place to another; enabling care and services to continue.

Main Duties, Tasks & Skills Required

• Work in a safe, courteous and confidential manner whilst following Trust Policy and associated Standard Operating Procedures relating to the task being carried out.
• Be in designated place of work from agreed shift time to agreed shift end time. To maintain a level of Portering service throughout the Trust and/or your designated work area by following a planned schedule of work as well as making flexible alterations when required.
• Wear supplied uniform in accordance with the Trust Policy and Procedure and comply with Infection Control Policy.
• Respond to tasks allocated by Portering supervisors or Helpdesk Controller either verbally or via communication devices.
• Assist patients into wheelchairs and onto bed ensuring their comfort in readiness for transport to a designated area.
• Move patients by wheelchair or bed or stretcher around the hospital site from various wards and departments or the helipad and can involve some distance including, where directed, using the internal ambulance.
• Assist patients requiring support on discharge from nursing unit or treatment area to the hospital exit points.
• Ensure patient safety during transport by keeping regularly used equipment such as wheelchairs and trolleys clean; reporting improperly working equipment to supervisor for repair and storing in readily accessible area.
• Transfer deceased patients from wards and departments to the mortuary and complete associated portering mortuary duties. Assist out-of-hours viewing with nursing staff as required.

About Us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Job Description

Please note for a specific detailed job description for this vacancy please see attached job description.

Person specification

Qualifications

Essential

• Basic level of education in literacy and numeracy

Experience

Essential

• Able to work as a team member.
• Deal with the public and able to work under pressure.
• Full Driving Licence

Desirable

• Organisational skills (sorting post)
• Previous experience within a Healthcare environment
• Health and Safety

Additional Criteria

Essential

• Able to demonstrate written and verbal skills in English in order to deal with staff at all levels within the organisation.
• Express a sympathetic and diplomatic nature, especially when dealing with sickness, bereavement and distress.
• Able to work with minimum supervision and/to work within established guidelines.
• Basic IT Skills
• Physically able to undertake all duties an comply with all relevant Trust Policies
• Willingness to suggest, assist and implement any change to improve our standard of care.
• Flexible and reliable of the needs of the service
• Must hold a UK driving licence up to a maximum of 6 points due to Commercial Vehicle Insurance (applicable for porters holding a driving licence)

Desirable

• Electronic communication device skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

For Help With Your Application, Contact

Steve Cox

[e-mail]

01213712676

Pay scheme

Agenda for Change

Band

Band 2

Salary

£25272.00 to £25272.00 Yearly

Contract

Permanent

Working pattern

Full-Time, Flexible Working

Reference number

304-1100933

Job locations

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH

Attachments

JD PS.pdf – 438KB Opens in a new window