Porter Supervisor

Compass Group UK; Guildford; On-site; GBP 24,000 - 30,000; Full time

Job summary

Compass Group UK&I Medirest seeks a dedicated Facilities Supervisor to ensure smooth operations in healthcare settings in Guildford. The role is full-time (37.5 hours/week) with a focus on maintaining high standards of quality and customer care, including assisting public areas, coordinating room setups, and handling reception tasks.

You will work closely with housekeeping and dining teams, respond to customer requests, and help with safety signage and errands, contributing to a service-driven

Qualifications

• Adaptable with ability to embrace changing priorities.
• Excellent communicator and relationship-builder.
• Experience delivering high quality customer care.
• Ability to work under pressure with strong timekeeping.

Responsibilities

• Assisting in keeping the lobby and other public areas clean and tidy.
• Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture.
• Handling reception duties, such as booking theatre tickets or making restaurant reservations.
• Responding to customer requests where required.
• Running errands.
• Ensuring the safety of customers by placing and removing signage for wet floors or paints.

Skills

Communication

Adaptability

Customer service

Time management

Job description

We're currently recruiting a dedicated Facilities Supervisor to help ensure the smooth running of the operations in Healthcare on a full time basis, contracted to 37.5 hours per week.

As a Facilities Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here's an idea of what your shift patterns will be: 5 out of 7 days

• Assisting in keeping the lobby and other public areas clean and tidy
• Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
• Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
• Responding to customer requests where required
• Running errands
• Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints

Our ideal Facilities Supervisor will:

• Be adaptable and easily embrace changing priorities
• Be a brilliant communicator and easily build relationships
• Have experience delivering high quality customer care
• Take initiative and make decisions that are right for our customers
• Possess the ability to work under pressure
• Demonstrate exceptional timekeeping and reliability

Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.

Job Reference: com/2108/85653001/52828937/WJ #Medirest

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!