Porter/Security Operative

St Monica Trust; Sandford-on-Thames; On-site; GBP 19,000 - 20,000; Full time

Job summary

St Monica Trust seeks a Village Porter to be the friendly first point of contact on site, assisting with safety, visitor access and patrols. You’ll respond to incidents, monitor CCTV, and manage communications during shifts across early mornings, afternoons and nights on a rolling rota.

The role requires basic health & safety knowledge, strong written and verbal communication, and a valid UK driving licence. The position is full-time with shifts from 6am to 6am on a 7-week cycle.

Qualifications

• Basic health & safety knowledge
• Good written and verbal communication
• Full UK driving license is required

Responsibilities

• Greet visitors and residents on site
• Respond to incidents and emergencies promptly
• Monitor CCTV and answer phone calls
• Assist with day-to-day site operations

Skills

Driving licence

Communication skills

Safety awareness

Basic computer skills

Job description

Village Porters at St Monica Trust undertake a valuable and varied role. They ensure the safety of our residents, staff and external visitors, they respond to incidents and emergencies, and they play their part in the successful day to day running of our service.

The Village Porters are normally the first point of contact at any of our sites.They’re the ones you’ll speak to when you call to gain entry to buildings or meet out-and-about on reassurance patrols. They are known among our residents and staff as having knowledge about our services, buildings and events. Our residents get to know our Village Porters by name and vice versa. A resident sums up their role - “they do the things that happen behind the scenes and can turn their hands to anything…”

What we’re looking for:

The role of Village Porter will deal with anyone coming onto site, closely followed by responding to incidents, fire alarms, reassurance patrols, monitor CCTV and phone calls – as such, basic knowledge of health & safety/fire is essential and basic computer skills. Keeping the team informed of events and incidents is crucial – we’ll be looking for clear written and verbal communication skills and the ability to act promptly and effectively in an emergency. Our Village Porters tell us that you must be “chatty and personable” and “always on alert”.

Due to the nature of the services we provide at St Monica Trust, we will also be looking for an understanding of older people’s needs. Additionally, the wide range of tasks associated with this role (as outlined in the role profile) will require a good level of practical skills and a full UK driving licence.

£13.64 per hour, plus enhancements of £1 on weekend and nights; working 8 hour shifts, 42 hours a week, 6am to 2pm or 2 to 10pm and 10pm to 6am on a 7 week rolling rota.

Salary Ranges:

£28,371.20 - £29,764.80

Time Type:

Full time