Porter (Bank) - Circle Health Group

Circle Health Group; Poole; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Porter to join their team at The Harbour Hospital in Poole. This role involves providing essential support in patient and equipment movement, ensuring comfort and security within the facility. As a Porter, you will deliver excellent customer service while assisting patients and their families. This position is ideal for individuals with a background in customer service, particularly in healthcare or hospitality settings. Join a forward-thinking organization that values its staff and offers a competitive hourly rate in a supportive environment.

Qualifications

• Experience in customer-facing roles, preferably in healthcare or hospitality.
• GCSEs in Maths and English or equivalent functional skills.

Responsibilities

• Assist with patient and equipment movement throughout the hospital.
• Provide information about hospital services to patients and families.
• Ensure patient comfort and maintain security protocols.

Skills

Front line customer facing experience

Previous portering experience

Proficiency in PC use

Education

Maths GCSE

English GCSE

Job description

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Porter (Bank)
The Harbour Hospital
Bank Shifts
Salary: £12.21 per hour

Overview

Porter (Bank)
The Harbour Hospital
Bank Shifts
Salary: £12.21 per hour

The Harbour Hospital in Poole is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Porter to join their team of staff in the Portering department.

This is a bank role working on an “as and when required” basis, you will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence.

Duties Of This Role Include

• Undertake a range of general and ad hoc tasks on a day-to-day basis to meet the requirements of the site such as patient, equipment, and goods (e.g., pharmacy goods) movement.
• Explain hospital facilities and services to patients and family members when escorting people to rooms or other hospital areas.
• Provide a courteous service to internal and external customers.
• Ensure patient comfort and dignity are always maintained.
• Provide security for the facility as required within each specific hospital, ensuring compliance of security processes and external patrols are covered as appropriate to the hospital.
• Comply with all relevant mandatory training.

Applicants Should Meet The Following Criteria

• Front line customer facing experience.
• Previous portering experience in a healthcare, hotel or hospitality setting would be beneficial.
• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
• Proficiency in the use of a PC, including the use of software and systems.

Salary & Benefits

Circle Health Group offers a competitive hourly rate.

Our culture is a result of the way our people live and breathe our philosophy, which combines our purpose, principles and values.

To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy