Porter (Bank)

Circle Health Group Limited (Weekly Payroll); Meriden; On-site; GBP 14,000 - 21,000; Full time

Job summary

Circle Health Group is seeking a Porter for bank shifts at The Meriden Hospital. This as-needed role covers busy periods, annual leave, and staff absence, supporting patient movement, security, and service delivery across the site.

Ideal candidates will have frontline customer-facing experience, healthcare portering or hospitality background, GCSEs in English and Maths, and basic PC proficiency. Circle Health Group offers flexible hours and opportunities to develop within the UK’s leading

Qualifications

• Frontline customer-facing experience required.
• Portering experience in healthcare, hotel or hospitality beneficial.
• GCSE English and Maths (A-C) evidence or equivalent functional skills level 2 required.
• Proficiency in using a PC and basic software/systems.

Responsibilities

• Move patients, equipment and goods (e.g., pharmacy items) around the site.
• Escort patients and visitors to rooms or other areas and explain hospital facilities.
• Provide courteous service to internal and external customers.
• Maintain patient comfort and dignity at all times.
• Provide security for the facility in line with hospital procedures.
• Complete mandatory training as required.

Skills

Customer facing

Healthcare portering experience

PC literacy

Education

GCSE English & Maths (A-C)

Job description

Porter (Bank) The Meriden Hospital Bank Shifts Salary: £12.71 per hour

The Meriden Hospital in Coventry is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. We have an opportunity for a Porter to join their team of staff in the Portering department. This is a bank role working on an “as and when required” basis, you will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence.

Duties of this role include:

• Undertake a range of general and ad hoc tasks on a day-to-day basis to meet the requirements of the site such as patient, equipment, and goods (e.g., pharmacy goods) movement.
• Explain hospital facilities and services to patients and family members when escorting people to rooms or other hospital areas.
• Provide a courteous service to internal and external customers.
• Ensure patient comfort and dignity are always maintained.
• Provide security for the facility as required within each specific hospital, ensuring compliance of security processes and external patrols are covered as appropriate to the hospital.
• Comply with all relevant mandatory training.

Applicants should meet the following criteria:

• Front line customer facing experience.
• Previous portering experience in a healthcare, hotel or hospitality setting would be beneficial.
• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
• Proficiency in the use of a PC, including the use of software and systems.

Salary & Benefits:

Circle Health Group offers a competitive hourly rate. “Our culture is a result of the way our people live and breathe our philosophy, which combines our purpose, principles and values. To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy At Circle Health Group, we believe healthcare should be personal, accessible and outstanding. As the UK’s largest private hospital group, with over 50 locations nationwide, Circle Health Group bring world-class consultants, cutting edge facilities, and care without the wait. Your health, your choice – we make it happen. We’re also passionate about out people. With private medical cover, flexible working hours, wellbeing support and career development opportunities, being just a few of the fantastic benefits on offer, we give our teams everything they need to thrive. Together, we’re shaping the future of healthcare