Porter (Bank)

TN United Kingdom; Harrogate; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking dedicated porters to support clinical and non-clinical services in a hospital setting. This role is vital for ensuring the smooth operation of hospital services, requiring frontline customer-facing experience and the ability to adapt to varying shifts. Successful candidates will enjoy a supportive work environment with comprehensive employee benefits, including competitive salaries, private healthcare, and generous holiday allowances. Join a diverse team committed to excellence and making a difference in patient care.

Benefits

25 days holiday + bank holidays

Private Healthcare Scheme

Hospital Discounts

Enhanced Maternity/Paternity/Adoption pay

Non-contributory life insurance

Employee recognition programmes

Training and development opportunities

Qualifications

• GCSE in Maths and English at grades A to C or equivalent functional skills level 2.
• Proficient in PC use and customer-facing roles.

Responsibilities

• Provide porter services for clinical and non-clinical needs in the hospital.
• Assist with patient and equipment movement while delivering excellent service.

Skills

Maths GCSE

English GCSE

PC Proficiency

Customer Service

Portering Experience

Education

GCSEs in Maths and English

Job description

Job Description

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Applicants should meet the following criteria:

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
• Proficient in the use of a PC, including the use of software and systems.
• Front line customer facing experience.
• Previous portering experience in a healthcare, hotel or hospitality setting preferred.

Duties of this role include:

• Porter services play a key role in underpinning clinical and non-clinical services, providing an effective and efficient service for the entire hospital. Porters are required to provide the highest levels of service excellence to the patients and departments they support on a daily basis.
• Porters must be able to respond positively to the operational needs of the hospital at all times, accepting deployment in various facilities and areas when required to do so. Varying shifts and work routines are a core element of this role.
• Undertake a range of general and ad hoc tasks on a day-to-day basis to meet the requirements of the site, such as patient, equipment, and goods (e.g., pharmacy goods) movement.
• Explain hospital facilities and services to patients and family members when escorting people to rooms or other hospital areas.

Salary & Benefits

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

• 25 days holiday per year + bank holidays, increasing to 30 days with service.
• Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions.
• Friends & Family Hospital Discounts.
• Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay.
• Non-contributory life insurance.
• Staff engagement hub with access to discounts and extensive rewards and voluntary benefits.
• Access to resources, tools and services to support your wellbeing.
• Employee recognition programmes.
• Industry leading training and development opportunities.

…and much more!

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues.

Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more.

Circle Health Group is proud to be a Gold member of the Armed Forces Covenant, and we welcome applications from members of the Armed Forces Community.

We are also part of The Valuable 500 and we pride ourselves in being a Disability Confident Employer.

We’re passionate about creating an environment where our people can thrive, grow, and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious, and creative, and are at the core of our purpose and culture.