Porter

Jll; City of Westminster; On-site; GBP 22,000 - 28,000; Full time

Job summary

JLL is seeking an Events Operational Assistant to support setup of meeting rooms and event spaces and to maintain the highest standards across facilities. You will work with the facilities manager and clients on ad hoc duties, manage inventory, coordinate catering and help with post-event cleanups to ensure seamless events.

The role emphasizes organisation, attention to detail, and a customer-focused hospitality mindset, with flexibility to assist at nearby sites as required.

Qualifications

• Customer service experience required
• Ability to lift, carry and manoeuvre furniture up to 50 lbs
• Highly organised with excellent time management

Responsibilities

• Set up meeting rooms and event spaces according to client requirements
• Maintain general upkeep and appearance of spaces to high standard
• Oversee pantry, social areas and storage spaces
• Manage inventory for snacks, crockery, equipment and tools
• Coordinate small events and post-event cleanup with janitorial support
• Facilitate food deliveries and assist catering services
• Provide operational support across facilities and at nearby sites as needed
• Follow SOPs and ensure proper handovers for duty coverage
• Support health and safety regulations and fire marshal duties (optional)
• Collaborate with team to deliver high standards of service

Skills

Organizational skills

Time management

Customer service

Initiative

Job description

The Events Operational Assistant is required to assist in setting up meeting rooms and event spaces. He/She is responsible for ensuring the general upkeep and appearance of each space meets the highest standard. He/She will work closely with the facilities manager and clients on ad hoc duties.,

• Ensure floors and overall facilities are maintained to a high standard through daily checks and floor walks.
• Identify, report, and follow up on onsite maintenance issues, hazards, and safety incidents with the Facilities Manager.
• Oversee, clean, organize, and maintain pantries, social areas, and storage spaces in a tidy condition.
• Manage and control inventory for snacks, crockery, cutlery, event equipment, and tools, including processing, tracking, and receiving stock orders.
• Set up meeting rooms and event spaces according to client requirements (e.g., furniture arrangement, water, tea, coffee, breakfast, and lunch servicing), coordinate small events and snack activations, and conduct prompt post-event cleanup with janitorial support.
• Facilitate food deliveries, escort suppliers, and support catering services with a customer-focused, hospitality mindset.
• Manage event-related logistics, storage, deliveries, and process ad hoc tasks as assigned.
• Install and remove notices and posters across facilities, including notice boards and restrooms.
• Provide comprehensive support to clients, upsell facilities, and inform the Facilities Manager of service gaps.
• Maintain thorough familiarity with Standard Operating Procedures (SOPs) and ensure proper handovers for duty coverage.
• Assist with health and safety regulations, food health compliance, bell tests, routines, and act as Fire Marshall (Optional).
• Collaborate effectively with team members to deliver high standards of service.
• Provide operational cover at alternative nearby sites (within 4 minutes walking distance) as needed.
  Highly organized and excellent time management
• A high level of attention to detail
• Ability to work on own initiative
• Customer service experience
• Must be able to frequently lift, carry, and manoeuvre furniture and heavy objects weighing up to 50 lbs.
  Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward., Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.