Port Operations Specialist — Southampton

Ocean Network Express; Southampton; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

Group Pension Plan (up to 10% of basic

25 days holiday

Death in Service (x8 salary)

Employee Assistance Programme

Travel season ticket loan (interest‑f:

Annual health check

Eye test and glasses contribution

Online employee discount platform

Job summary

Ocean Network Express (ONE) is seeking a proactive and detail-oriented Port Operations Coordinator for the Southampton site. You will support daily port activities, work with terminals and customs authorities, manage documentation and cost controls, and collaborate with regional teams to ensure smooth vessel operations.

The role requires 3–5 years of port operations experience, strong IT literacy with MS Office and Google Workspace, and excellent communication skills to coordinate with multiple

Qualifications

• 3–5 years of relevant experience within container shipping, port operations or a similar operational environment.
• Good understanding of port and terminal operations and shipping documentation.
• Knowledge of IMDG regulations, port costs and operational processes.

Responsibilities

• Coordinate daily port and terminal activities with internal teams and external partners.
• Investigate and resolve port-related issues including customs queries and delays.
• Prepare vessel loading lists including break-bulk cargo to minimise disruptions.
• Maintain relationships with terminals, vendors and internal teams for clear communication.
• Coordinate with RPC and offshore teams to sustain efficiency and resolve queries.
• Maintain accurate operational records in internal systems and port platforms.
• Support administration of local contracts and monitor costs against revenues.
• Liaise on customs documentation, dangerous goods and reefer manifests as needed.
• Coordinate feeder transport where applicable and manage schedule changes and rerouting.
• Record feeder costs and operational data in relevant systems, including EDI.
• Assist with terminal contracts, alliance meetings, surveys and service recoveries.

Skills

Port operations

Stakeholder management

Problem solving

Attention to detail

Communication skills

Proactive approach

Flexible hours

Customer focus

Tools

Microsoft Office

Google Workspace

Operational systems

Job description

Ocean Network Express (ONE) is seeking a proactive and detail-oriented Port Operations Coordinator for the Southampton site. You will support daily port activities, work with terminals and customs authorities, manage documentation and cost controls, and collaborate with regional teams to ensure smooth vessel operations.

The role requires 3–5 years of port operations experience, strong IT literacy with MS Office and Google Workspace, and excellent communication skills to coordinate with multiple