Logistics Operations Specialist - Freight Forwarding

Workshop Recruitment; Southampton; Presencial; GBP 30.000 - 35.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

25 days holiday + BH + a day off for你的

Regular paid company events

Cycle to work scheme

Health and wellbeing support

Colleague Portal for benefits atRetail

Descripción de la vacante

Workshop Recruitment is seeking a Freight Forwarding Operations Co-ordinator in Southampton. You will manage import/export shipments, coordinate sea freight, and respond to customer needs with a proactive problem-solving approach to ensure on-time deliveries.

You will build relationships with customers, suppliers and internal teams, process invoicing, monitor costs, and maintain compliance with procedures while delivering exceptional service in a busy logistics environment.

Formación

• Experience in freight forwarding, ideally Sea freight or logistics coordination.
• Strong organisational and workload management abilities.
• Excellent communication and relationship-building skills.
• Ability to identify and resolve issues proactively.

Responsabilidades

• Manage daily operational workloads to ensure maximum efficiency.
• Using in house and port/freight systems to process import and export shipments accurately and within agreed timescales.
• Process customer invoicing and ensure supplier costs are recorded accurately.
• Escalate operational issues that may impact service delivery or deadlines.
• Maintain compliance with company procedures and operational standards.
• Build strong relationships with customers and provide ongoing support.
• Liaise with suppliers and internal teams to maintain service quality.

Conocimientos

Freight forwarding coordination

Organisational skills

Communication skills

Problem-solving

Customer service

Teamwork

Stakeholder management

Herramientas

In-house systems

Port/freight systems

Descripción del empleo

Workshop Recruitment is seeking a Freight Forwarding Operations Co-ordinator in Southampton. You will manage import/export shipments, coordinate sea freight, and respond to customer needs with a proactive problem-solving approach to ensure on-time deliveries.

You will build relationships with customers, suppliers and internal teams, process invoicing, monitor costs, and maintain compliance with procedures while delivering exceptional service in a busy logistics environment.