Poole Roofing Merchant Branch Lead

Independent Builders Merchant Group; Poole; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Staff discount on roofing materials

Employee Assistance Programme

Perks membership with exclusive offers

Ongoing training and development

Genuine career progression within IBMG

Job summary

Roofing Gear, part of the Independent Builders Merchants Group, seeks an Assistant Branch Manager for the Poole branch. You will support daily operations, lead the team, and ensure outstanding service to roofing contractors and builders' merchants.

With prior roofing or construction supplies experience, you will drive sales, manage stock, and maintain strong customer relationships while upholding safety and efficiency in a fast-paced branch environment.

Qualifications

• Experience in Roofing Merchant, Builders Merchant, or Construction Supplies environment.
• Proven customer service and sales experience.
• Experience supervising or managing a team.
• Ability to build long-term relationships with trade customers.

Responsibilities

• Support the Branch Manager in day-to-day running of the branch.
• Lead, motivate, and develop branch colleagues.
• Serve roofing contractors and trade customers on the counter and over the phone.
• Drive branch sales and help achieve performance targets.
• Build relationships with roofing professionals and key customers.
• Manage stock levels and supplier orders.
• Ensure product availability and customer service.
• Maintain a safe, organised, and efficient branch environment.
• Provide Branch Manager cover during periods of absence.
• Assist with yard duties and loading materials when required.

Skills

Team leadership

Customer service

Sales experience

Relationship building

Organised

Job description

Roofing Gear, part of the Independent Builders Merchants Group, seeks an Assistant Branch Manager for the Poole branch. You will support daily operations, lead the team, and ensure outstanding service to roofing contractors and builders' merchants.

With prior roofing or construction supplies experience, you will drive sales, manage stock, and maintain strong customer relationships while upholding safety and efficiency in a fast-paced branch environment.