Roofing Branch Lead: Sales, Service & Ops

Independent Builders Merchant Group; Brighton; On-site; GBP 25,000 - 38,000; Full time

Job summary

Brighton MS Roofing Supplies (Part of IBMG) in Brighton is seeking a proactive branch supervisor to help drive sales and lead the team. The role focuses on customer service, stock control, and ensuring a safe working environment.

You will serve customers on the trade counter and by phone, manage stock levels, place orders, and cover for the Branch Manager when required. Roofing knowledge and previous merchanting experience are highly valued.

Qualifications

• Previous managerial experience in a merchanting business, preferably with roofing knowledge

Responsibilities

• Drive sales, deliver excellent customer service, support branch operations, and lead the team to achieve business goals.
• Serve customers on the trade counter and by telephone
• Help grow sales and improve branch performance
• Manage stock levels and place orders
• Ensure a safe and efficient working environment
• Build strong customer relationships and provide outstanding service
• Provide Branch Manager cover when required
• Assist with loading materials when needed

Job description

Brighton MS Roofing Supplies (Part of IBMG) in Brighton is seeking a proactive branch supervisor to help drive sales and lead the team. The role focuses on customer service, stock control, and ensuring a safe working environment.

You will serve customers on the trade counter and by phone, manage stock levels, place orders, and cover for the Branch Manager when required. Roofing knowledge and previous merchanting experience are highly valued.